Siddika Acharya

• Delivered exceptional customer service by handling routine banking transactions such as deposits, withdrawals, transfers, and account inquiries.
• Opened new accounts (checking, savings, CDs,) and provided guidance on banking products and services tailored to individual customer needs.
• Actively promoted Truist Bank’s products including credit cards, personal loans, mortgages, and online/mobile banking tools to meet performance goals.
• Educated customers on digital banking tools and assisted with mobile banking app navigation and troubleshooting.
• Maintained high standards of accuracy and compliance with banking regulations, policies, and procedures.
• Performed platform and teller functions with efficiency and accuracy, ensuring smooth daily branch operations.
• Resolved customer issues in a timely and professional manner, resulting in improved customer satisfaction and loyalty.
• Collaborated with branch team to meet sales targets, maintain security protocols, and provide seamless customer experiences.
• Processed stop payments, cashier's checks, and assisted with account maintenance requests.
• Supported branch operations including cash audits, vault , ATM servicing, and end-of-day reconciliation.

• Kept pharmacy counter and related areas clean, neat, and organized.
• Answered telephones and provided information about order status, store hours, and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Received incoming supplies and stocked them in correct locations.
• Assisted pharmacy staff with preparing medications and filling orders.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Contributed to a positive atmosphere for residents by using effective communication and active listening skills

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• Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for residents throughout their day-to-day lives.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Assisted with preparation and serving of food in line with established nutrition guidelines.