Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sideena Rdway-Williams

Jacksonville,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I am a detail-oriented individual with a team player mindset and the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Medication Technician

The Fountain At Mill Cove
08.2023 - Current
  • Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
  • Educated patients about potential side effects, interactions, and precautions related to their medications.
  • Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
  • Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
  • Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
  • Participated actively in interdisciplinary team meetings, providing valuable insights on patients'' medication management and overall treatment plans.
  • Reduced medication errors by implementing a double-check system for high-risk drugs.
  • Daily documentation
  • Ordering and confirming medication orders

Night Auditor

Comfort Suites Hotel
01.2022 - 06.2023
  • Verifies guest and account data by reviewing, correcting, deleting, recovering, or reentering data.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at the front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergencies calmly and professionally, keeping guest safety as the top priority at all times.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Entered customer data into the room system and updated information whenever patrons changed rooms.
  • Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
  • Generated and printed daily financial reports to track hotel performance.

Restaurant Manager

New Era Restaurant and Lounge
04.2018 - 12.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.

Education

High School Diploma -

Lennon High School
Jamaica
07.2016

Skills

  • Patient confidentiality
  • Prescription Verification
  • Staff Training and Development
  • Patient Care Coordination
  • Daily living assistance
  • Vital signs monitoring
  • Medication Administration
  • Night Audit Reports
  • Generating Reports
  • Microsoft Office
  • Computer Skills
  • Account Reconciliation
  • Complaint Handling
  • Training and mentoring
  • Drug Testing

Certification

  • CNA - Certified Nursing Assistant
  • Medication Technician Aide Certificate
  • BLS and CPR certification
  • Alzheimers Level 1&2 certification
  • Federal Laws and Concerns for Long Term Care Facilities Certification

Timeline

Lead Medication Technician

The Fountain At Mill Cove
08.2023 - Current

Night Auditor

Comfort Suites Hotel
01.2022 - 06.2023

Restaurant Manager

New Era Restaurant and Lounge
04.2018 - 12.2021

High School Diploma -

Lennon High School
  • CNA - Certified Nursing Assistant
  • Medication Technician Aide Certificate
  • BLS and CPR certification
  • Alzheimers Level 1&2 certification
  • Federal Laws and Concerns for Long Term Care Facilities Certification
Sideena Rdway-Williams