SIDHARTH SHARMA
Danville,CA
Summary
Strategic leader in AI architecture and deployment, driving enterprise AI initiatives that enhance operational efficiency and deliver significant cost savings. Expertise in building scalable AI solutions across various functions, fostering team collaboration, and mentoring diverse engineering teams to establish best practices for sustainable growth.
Overview
18
18
years of professional experience
Work History
Senior Staff Architect
CollectiveHealth
San Francisco, CA
06.2025 - Current
- Designed, deployed, and productionized AI-driven auto-adjudication agent, achieving 100% accuracy in early POC and architecting a solution to automate 1M+ manual claims annually, resulting in $3M+ operational cost reduction, $2.1M ROI, and $850K annual cost avoidance.
- Led AI-first transformation of healthcare operations, designing agent-based systems that automate complex claims workflows and improve scalability, accuracy, and engineering velocity across teams.
- Built AI contract intelligence platform and autonomous pricing agent, converting 1,100+ unstructured contracts into structured JSON and deploying an AI agent that automated previously pended claims, delivering $2M+ in pricing savings while eliminating ~30 FTEs.
- Drove an AI-first engineering culture, increasing engineering velocity and enabling scalable, end-to-end autonomous systems across claims and platform operations.
- Developed AI agent for 835 EDI validation and correction, enhancing claims processing speed and data quality at HCSC (TX/IL) and facilitating expansion to Anthem.
- Resolved critical platform performance challenges (Magic platform, CCAaS DTMF latency) through data-driven architectural decisions, enhancing system responsiveness and establishing repeatable optimization frameworks.
- Enabled Google CCAaS and Conversational Insights capabilities via AI agent-driven solutions, creating secure message evaluation and differentiating between virtual and human agent conversations for reporting and quality monitoring.
- Mentored engineering teams in Agentic AI development, defining reusable AI agent patterns and accelerating organization-wide adoption of AI-native engineering practices over traditional RPA.
Chief Solutions Architect/Head Development (AI)
Penumbra
Alameda, CA
12.2019 - 06.2025
- Led the organization's AI strategy and delivery across Sales, Manufacturing, Operations, Customer Service, and Corporate IT, establishing AI as a strategic business capability through machine learning, Generative AI, and intelligent automation.
- Architected and deployed enterprise Generative AI and AI agent solutions using Azure AI Foundry, Azure OpenAI, Azure Blob Storage, AI Search, Key Vault, Python, Microsoft Fabric, and React, enabling conversational AI, document intelligence, voice assistants, and enterprise knowledge management.
- Designed, built, and deployed enterprise AI platforms and machine learning models that improved sales forecasting, identified revenue growth opportunities, increased quarterly revenue, and enabled data-driven decision-making across multiple business units.
- Partnered with business leaders to develop AI solutions that optimized manufacturing operations by increasing throughput, reducing downtime and scrap, improving labor utilization, and enabling proactive operational planning through predictive analytics.
- Created predictive software asset management models that saved over $5 million annually by optimizing software license utilization through AI-driven forecasting and analytics.
- Designed and deployed AI-powered anomaly detection systems for the cybersecurity organization, proactively identifying potential threats and strengthening the enterprise security posture.
- Built scalable microservices-based AI architecture with Azure OpenAI, Python middleware, Microsoft Fabric, and React, streamlining enterprise AI application development and deployment.
- Led and mentored cross-functional teams of AI, Full Stack, Salesforce, MES, and ServiceNow engineers, establishing engineering best practices and driving enterprise-scale digital transformation initiatives.
Sr. Director, Engineering
Fuze
San Francisco, CA
11.2011 - 12.2019
- Led global engineering organizations responsible for delivering Fuze's cloud communications and CCaaS platform across Windows, macOS, iOS, Android, and cloud infrastructure, serving enterprise customers worldwide.
- Scaled and led distributed engineering teams across multiple geographies, driving engineering execution, platform reliability, and continuous delivery while partnering with Product and Executive Leadership to deliver voice, messaging, meetings, collaboration, and contact center capabilities.
- Architected, designed, and developed reusable Service-Oriented Architecture (SOA) integration services and cloud-native microservices, accelerating enterprise integrations, improving scalability, and enabling rapid product delivery.
- Redesigned and launched strategic product releases that supported company growth and enabled $480M+ in funding.
- Played a key engineering leadership role during multiple acquisitions, leading engineering integration, organizational redesign, and platform consolidation to establish a unified global engineering organization.
- Designed and implemented cloud-native architecture for video, voice, chat, and IoT capabilities, delivering highly scalable, resilient communication services for enterprise customers.
- Directed enterprise infrastructure architecture across cloud, networking, virtualization, security, integration, and end-user computing, ensuring adherence to enterprise architecture and compliance standards.
- Implemented AWS-based microservices architecture, reducing deployment downtime and enhancing application scalability and system availability.
- Built, mentored, and developed high-performing global engineering teams and engineering leaders, establishing scalable engineering practices that enabled sustained product innovation and supported rapid business growth.
Sr. Engineering Manager
Apple
Cupertino, CA
06.2009 - 11.2011
- Led a globally spread across team of smart engineers to develop software for apples pristine products generating multi-million dollars in revenue.
- Collaborated with product managers to understand customer needs and translate requirements into technically sound products and functionalities.
- Designed product architecture and secured sign-offs from higher management for implementation.
Engineering Manager
IBM
San Jose, CA
06.2008 - 05.2009
- Led a team that developed test cases, coded in Perl and included XML functions like XQUERY, Redistributing XML Tables, tablespaces, XML Indexes (Both local and global indexes), SQLXML, XML Schemas and DTDs, XML Compression, Run Statistics and many more.
- Implemented crash recovery procedures and conducted forced crash tests for seria, DPF, and XML range partitioning modes to enhance system reliability.
- Led cross-functional teams to develop innovative engineering solutions.
- Managed project timelines to ensure timely delivery of engineering projects.
- Coordinated with stakeholders to define project requirements and objectives.
Education
Master of Science - Software Engineering
San Jose State University
San Jose, CA12-2008
Skills
- AI solutions
- Machine learning
- MLOps Strategy
- Predictive analytics
- Data Engineering
- Data integration
- Cloud Scalability
- Cloud architecture design
- Microservices architecture
- Automation processes
- API development
- Continuous integration
- Architectural design
- Enterprise AI Strategy
- Enterprise Transformation
- Strategic Planning
- Technical Leadership
- Team leadership
- Mentoring teams
- Cross-functional collaboration
- Problem solving
- Design Integration
- Mentoring teams
- Architectural design
Accomplishments
Awarded by the honor society of PHI KAPPA PHI for outstanding academic achievement as a graduate student
Timeline
Senior Staff Architect
CollectiveHealth
06.2025 - Current
Chief Solutions Architect/Head Development (AI)
Penumbra
12.2019 - 06.2025
Sr. Director, Engineering
Fuze
11.2011 - 12.2019
Sr. Engineering Manager
Apple
06.2009 - 11.2011
Engineering Manager
IBM
06.2008 - 05.2009
Master of Science - Software Engineering
San Jose State University