Sidiky BAKAYOKO
CYBERSECURITY ANALYS
upper Marlboro,MD
Summary
I am highly motivated with solid expertise in IT. Strong communication skills, growing professional experience, desire to learn and apply new ideas in the field of IT, energetic, and team spirited with strong work ethics.
Overview
15
15
years of professional experience
Work History
IT Field engineer SENIOR
DBS
07.2019 - 10.2021
- Promptly respond to customer enquiries in person or via telephone, email, or social media
- Repaired or replaced servers, and POS system Fixed network issues
- Replaced or upgraded computers devices
- Quickly and efficiently be on the site to resolve the computers (servers), Printers or network issues
- Maintain financial accounts by processing customer adjustments in a professional manner.
IT Field engineer
DBS
07.2014 - 01.2019
- Promptly respond to customer enquiries in person or via telephone, email, or social media
- Quickly and efficiently be on the site to resolve the computers (servers), Printers or network issues
- Maintain financial accounts by processing customer adjustments in a professional manner.
Senior Implementation specialist
MICROS/ORACLE
02.2009 - 07.2014
- Cybersecurity fundamentals and security + certificate of completion september 2021
- Course online CYSA+ (udemy, Micro’s system/Oracle received 97% satisfaction rating from customers after completed telephone call
- Kept records of customer interactions, processed customer accounts and filed documents
- Effectively managed approximately 100 incoming calls daily
- Installed new Pos System trained and users in Many states and overseas.
Field technician
STOCK COMMUNICATION
03.2007 - 02.2010
- Created and maintained office forms and procedures to assist with administrative tasks
- Took orders, determined charges, and oversaw billing
- Restored and replaced BACKUP tapes ,
- Replaced and Upgraded computers devices
Education
Cyber Security Analyst CompTIA A+Network N+ Security + CYSA+ MCSA Windows 10 .CCNA. - CYBERSECURITY FUNDAMENTALS AND SECURITY+
AFRIUS
Laurel, MD09.2021
Certification of Completion Cybersecurity Fundamentals . Certification of completion CompTIA Pentest - undefined
Skills
- LANGUAGES
- ENGLISH And FRENCH
Timeline
IT Field engineer SENIOR
DBS
07.2019 - 10.2021
IT Field engineer
DBS
07.2014 - 01.2019
Senior Implementation specialist
MICROS/ORACLE
02.2009 - 07.2014
Field technician
STOCK COMMUNICATION
03.2007 - 02.2010
Cyber Security Analyst CompTIA A+Network N+ Security + CYSA+ MCSA Windows 10 .CCNA. - CYBERSECURITY FUNDAMENTALS AND SECURITY+
AFRIUS
Certification of Completion Cybersecurity Fundamentals . Certification of completion CompTIA Pentest - undefined
Similar Profiles
Vladimir ZmievskiVladimir Zmievski
VP of ML Engineering/ Tech Lead at DBSVP of ML Engineering/ Tech Lead at DBS
LIAO TIELILIAO TIELI
AI Tech Lead(Contract) at DBSAI Tech Lead(Contract) at DBS
SHEK NOK YI SHARON SHEK NOK YI SHARON null
Full-time Relationship Manager at DBSFull-time Relationship Manager at DBS
Soumendra AcharyaSoumendra Acharya
Lead Data Analyst and Architecture at DBSLead Data Analyst and Architecture at DBS
Esdras TalabertEsdras Talabert
General Merchandise Expert / Closing Expert at TargetGeneral Merchandise Expert / Closing Expert at Target