Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sidiq Jah

Spotsylvania,VA

Summary

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs all while trying to save up toward college tuition!

Overview

2
2
years of professional experience

Work History

Store Team Member

FYE
04.2023 - 02.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Manager Reference Number: N/A

Server Team Lead

Rehana's: A Gathering Place
04.2023 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Serviced large, in-house and out-of-house, dinner events.
  • Manager Reference Number: +1 (202) 491-9227

Restaurant Crew Member

Chick-Fil-A
06.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked well with teammates and accepted coaching from management team.
  • Supported management in training new crew members, leading to improved performance and faster onboarding.
  • Took orders, prepared meals, and collected payments.
  • Followed food safety protocols and best practices as instructed by ServSafe training.
  • Resolved customer concerns promptly and professionally, maintaining high levels of customer retention and loyalty.
  • Maintained open communication with kitchen staff for expedited food preparation during peak hours.
  • Manager Reference Number: +1 (423) 747-7350

Education

High School Diploma -

Spotsylvania High School
6975 Courthouse Rd, Spotsylvania, VA 22551
05.2024

Skills

  • Cleanliness and hygiene
  • Workplace Safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Customer Engagement
  • Strong Communication and Interpersonal Skills

Timeline

Store Team Member

FYE
04.2023 - 02.2024

Server Team Lead

Rehana's: A Gathering Place
04.2023 - 09.2023

Restaurant Crew Member

Chick-Fil-A
06.2022 - 03.2023

High School Diploma -

Spotsylvania High School

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Sidiq Jah