Summary
Overview
Work History
Education
Skills
Timeline
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Sidney Al-Hameed

Sidney Al-Hameed

Fort Dodge,IA

Summary

Proven leader and efficient team player, excelled at Dollar General Store by enhancing store appearance and mentoring new employees, boosting team performance. Skilled in cash handling and customer service, consistently met production targets and improved customer satisfaction. Demonstrated exceptional problem-solving and time management abilities, leading to a significant reduction in discrepancies and increased sales.

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

9
9
years of professional experience

Work History

Crew Member

Mc Donald's
06.2024 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Cleaning Technician

FBG Cleaning Services
02.2024 - 05.2024
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Safeguarded property integrity by careful handling of client belongings during the cleaning process.
  • Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
  • Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.

Package Handler

FedEx:Ground
12.2021 - 06.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Production Worker

Prestige
07.2019 - 11.2019
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Assistant Store Manager

Dollar General Store
09.2018 - 07.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted with payroll and scheduling
  • Receiving vendors and freight,
  • Front facing shelves, Store recovery, and loss prevention
  • Hiring and terminating employees on occasions as well as covering shifts

Crew Member

Wendys Fast Food
04.2015 - 09.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register
  • Food prep, freezer pull
  • Brewed coffee, teas, lemonades, and assembled the frosty machine.
  • Covered breaks operating the grill, fryers, and dish washing.

Education

High School Diploma -

Fort Dodge High School
Fort Dodge, IA
05.2010

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Friendly
  • Leadership
  • Punctual
  • Well groomed

Timeline

Crew Member

Mc Donald's
06.2024 - 07.2024

Cleaning Technician

FBG Cleaning Services
02.2024 - 05.2024

Package Handler

FedEx:Ground
12.2021 - 06.2022

Production Worker

Prestige
07.2019 - 11.2019

Assistant Store Manager

Dollar General Store
09.2018 - 07.2019

Crew Member

Wendys Fast Food
04.2015 - 09.2018

High School Diploma -

Fort Dodge High School

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Sidney Al-Hameed