Sidney Baltimore
Streamwood,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Security Officer
Grand Victoria Casino
06.2023 - 07.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Properly verified jackpots and or credits being paid out
- Table fills
Security Supervisor
Hollywood Casino Joliet
08.2020 - 10.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Delivery Driver/ Product Installer
Schneider Logistics
09.2010 - 04.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Assisted with assembly and installation of furniture at customer locations when required.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Lifted [Number] pounds unassisted to load and unload appliances.
- Disassembled, repaired and reassembled equipment in good working order.
- Kept tools, equipment and work areas properly maintained.
- Attached subassemblies together using glue, dowels, nails, screws and clamps.
Education
High School Diploma -
Evanston Township High School
05.2010
Skills
- Customer Service Orientated
- Accountability Grounded
- Team Orientated
- Diverse
Timeline
Security Officer
Grand Victoria Casino
06.2023 - 07.2024
Security Supervisor
Hollywood Casino Joliet
08.2020 - 10.2022
Delivery Driver/ Product Installer
Schneider Logistics
09.2010 - 04.2020
High School Diploma -
Evanston Township High School
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