Sidney Bobadilla
Adelanto,CA
Summary
Bilingual individual manages large caseloads while maintaining a high attention to detail. Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Eligibility Worker
Transitional Assistance Department
01.2023 - Current
- Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
- Streamlined application processing times by maintaining thorough knowledge of program rules, regulations, and requirements.
- Collaborated with team members to ensure consistent delivery of services and optimal client outcomes.
- Established rapport with clients through empathetic listening, clear communication, and professional demeanor during interviews.
- Reduced errors in case management by consistently updating client information in the database system.
- Expedited case reviews by promptly responding to requests for additional information or documentation from supervisors or other agencies.
- Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
Receptionist
Harbinder S. Brar, MD Maternal Fetal Medicine
09.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
Housekeeper
Self-employeed
06.2018 - 08.2022
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Education
Bachelor of Arts - Criminal Justice
California State University - San Bernardino
San Bernardino, CA05.2022
Skills
- Written and Verbal Communication
- Applicant Interviews
- Appointment Scheduling
- Telephone Etiquette
- Critical Thinking
- Resourcefulness
- Attention to Detail
- Time Management
- Customer Service
- Problem Solving
- Multitasking
- Case Management
Timeline
Eligibility Worker
Transitional Assistance Department
01.2023 - Current
Receptionist
Harbinder S. Brar, MD Maternal Fetal Medicine
09.2022 - Current
Housekeeper
Self-employeed
06.2018 - 08.2022
Bachelor of Arts - Criminal Justice
California State University - San Bernardino
Similar Profiles
Edgardo LaraEdgardo Lara
Office Assistant II at San Bernardino County Transitional Assistance DepartmentOffice Assistant II at San Bernardino County Transitional Assistance Department
SHANTEL PEARTSHANTEL PEART
Eligibility Worker Supervisor - Foster Care, Adoption Assistance at Transitional Assistance DepartmentEligibility Worker Supervisor - Foster Care, Adoption Assistance at Transitional Assistance Department
Brandi MooreBrandi Moore
Employment Service Specialist at San Bernardino County Transitional Assistance DepartmentEmployment Service Specialist at San Bernardino County Transitional Assistance Department