Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sidney Brown

Pulaski,WI

Summary

Driven and compassionate professional with diverse experience in healthcare and hospitality, notably at Theda Care. Excelled in optimizing workflows and enhancing patient satisfaction through meticulous organization and a service-oriented mindset. Demonstrated exceptional time management and tech-savvy skills, contributing to improved operational efficiency and patient care standards. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Waiter

Mad Apple Burger & Billiard Co.
05.2024 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

GI Technician

Theda Care
11.2023 - 05.2024
  • Optimized departmental workflow through diligent inventory management, ensuring necessary supplies were always available.

  • Developed strong rapport with patients, easing anxieties surrounding invasive GI procedures.
  • Maintained safe working environments by adhering to strict infection control policies and procedures.
  • Supported physicians during complex procedures, anticipating needs and assisting with critical tasks.
  • Assisted in the diagnosis of gastrointestinal disorders through accurate collection and processing of biopsy specimens.
  • Contributed to the improvement of patient satisfaction scores by consistently providing a compassionate and professional care experience.

Certified Nursing Assistant Aide

Aspirus
02.2023 - 08.2023
  • Monitored vital signs and reported any abnormalities to nursing staff promptly, contributing to optimal patient outcomes.
  • Maintained patient confidentiality at all times, adhering to HIPAA regulations and respecting their right to privacy throughout the caregiving process.
  • Improved patient comfort by providing compassionate and attentive care to individuals with various needs.

  • Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
  • Provided accurate documentation of patient information and progress, ensuring effective communication between healthcare team members.

Education

High School Diploma -

Stevens Point Area Senior High School
Stevens Point, WI
05.2023

Certification - Nursing Assistant

Mid-State Technical College
Wisconsin Rapids, WI
02.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Documentation And Reporting
  • Typing Speed
  • Service-oriented mindset
  • Tech-Savvy

Certification

  • Certified Nursing Assistant
  • Certified in Basic Life Saving (BLS)

Timeline

Restaurant Waiter

Mad Apple Burger & Billiard Co.
05.2024 - Current

GI Technician

Theda Care
11.2023 - 05.2024

Certified Nursing Assistant Aide

Aspirus
02.2023 - 08.2023

High School Diploma -

Stevens Point Area Senior High School

Certification - Nursing Assistant

Mid-State Technical College

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Sidney Brown