Sidney Brown
Seminole
Summary
Dynamic bar owner with a proven track record at The Stadium, excelling in effective leadership and relationship building. Spearheaded marketing initiatives that boosted foot traffic and profitability, while optimizing inventory management. Renowned for crafting innovative beverage offerings and training staff to enhance customer engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Bar Owner
The Stadium
04.1994 - 06.1998
- Managed daily operations to ensure efficient service and customer satisfaction.
- Developed and implemented marketing strategies to increase foot traffic and brand visibility.
- Oversaw inventory management, optimizing stock levels to reduce waste and maximize profitability.
- Trained and mentored staff on best practices for customer engagement and operational efficiency.
- Established strong relationships with suppliers to negotiate favorable terms and pricing structures.
- Analyzed sales data to identify trends, adjusting offerings to meet customer preferences effectively.
Bar Manager
Hyatt Regency
09.1988 - 03.1989
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
Food and Beverage Manager
Sheraton
05.1988 - 09.1988
- Managed daily food and beverage operations, ensuring adherence to quality standards and customer service excellence.
- Developed and implemented training programs for staff, enhancing team performance and operational efficiency.
- Coordinated inventory management processes, optimizing stock levels and reducing waste through effective forecasting.
- Analyzed guest feedback to identify areas for improvement, leading to enhanced dining experiences and customer satisfaction.
Bar Manager
Holiday Inn
10.1987 - 05.1988
- Collaborated with suppliers to negotiate pricing and maintain quality of ingredients.
- Organized promotional events, increasing foot traffic and brand awareness within the community.
Bar Manager
Holiday Inn
04.1987 - 10.1987
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Bar Manager
Holiday Inn
08.1986 - 04.1987
- Managed daily bar operations, ensuring efficient service and adherence to health regulations.
- Trained and supervised staff on beverage preparation and customer service standards.
- Developed and implemented inventory management processes for stock control.
- Created seasonal drink menus, enhancing customer engagement and satisfaction.
- Monitored financial transactions, maintaining accurate cash handling procedures.
- Resolved customer complaints promptly, improving overall guest experiences.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
TGIFriday’s
08.1984 - 08.1986
- Mastered cocktail preparation techniques and drink recipes for diverse clientele.
- Provided excellent customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of bar area, promoting safety and efficiency.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Learned to operate point-of-sale systems for efficient order processing and payment handling.
Education
Bachelor of Applied Science - Business Management
St Petersburg College
St Petersburg FL05.2021
Skills
- Effective leadership
- Health and safety
- Beverage making
- Employee scheduling
- Small business operations
- Relationship building
Accomplishments
Former US Army Green Beret
Timeline
Bar Owner
The Stadium
04.1994 - 06.1998
Bar Manager
Hyatt Regency
09.1988 - 03.1989
Food and Beverage Manager
Sheraton
05.1988 - 09.1988
Bar Manager
Holiday Inn
10.1987 - 05.1988
Bar Manager
Holiday Inn
04.1987 - 10.1987
Bar Manager
Holiday Inn
08.1986 - 04.1987
Bartender
TGIFriday’s
08.1984 - 08.1986
Bachelor of Applied Science - Business Management
St Petersburg College