Sidney Cole
Columbus,MS
Overview
7
7
years of professional experience
Work History
Property Manager
Heritage Properties
07.2023 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Assistant Property Manager
Heritage Properties
03.2022 - 07.2023
- Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with residents to identify required repairs.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed flyers to raise awareness of properties and attract more tenants.
First Impressions Associate
Financial Concepts
03.2021 - 03.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Answered phone calls and questions from potential clients.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Retail Sales Associate
Scrubs Elite
06.2020 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
Office Assistant
Columbus Urology
01.2017 - 08.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical..
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Some College (No Degree) - Social Work
Mississippi State University
Starkville, MSAssociate of Arts - Social Work
Itawamba Community College
Fulton, MS05.2018
Skills
- Resident Relations
- Renewals Management
- Vendor Contracts
- Background Check Investigations
- Event Planning
- Front Office Management
- Property Tours and Inspections
- Social Media Knowledge
- Microsoft Office
- Rent Collection
Timeline
Property Manager
Heritage Properties
07.2023 - Current
Assistant Property Manager
Heritage Properties
03.2022 - 07.2023
First Impressions Associate
Financial Concepts
03.2021 - 03.2022
Retail Sales Associate
Scrubs Elite
06.2020 - 05.2021
Office Assistant
Columbus Urology
01.2017 - 08.2020
Some College (No Degree) - Social Work
Mississippi State University
Associate of Arts - Social Work
Itawamba Community College
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