Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
AdministrativeAssistant

Sidney Collins

Willow Springs,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to secure entry-level accounting position.

Overview

4
4
years of professional experience

Work History

Relationship Banker

Simmons First National Bank
06.2022 - Current
  • Expanded and maintained client base and household counts through referral generation and excellent customer service.
  • Assisted customers in achieving financial goals through account setup, product changes and loans.
  • Balanced brach cash vault, Teller Cash Recyclers, coin machine and cash advance machine daily.
  • Managed and reviewed multiple client accounts daily to ensure account balancing and bookkeeping accuracy.
  • Maintained general knowledge on industry trends and market news.
  • Received excellent customer satisfaction ratings through email surveys.
  • Led team kickstart meetings once a week and whole-branch meetings a couple times a year.
  • Resolved customer complaints and disputes in order to maintain and advance satisfaction.
  • Facilitated customer transactions, including deposits, withdrawals and transfers.

Cashier

Waggoner True Value Home Center
03.2020 - 06.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Provided exceptional customer service, ensuring the best possible customer experience.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, improving their overall experience.

Education

Associate of Science - Business, Accounting

Missouri State University - West Plains
West Plains, MO
05.2024

High School Diploma -

Willow Springs High School
Willow Springs, MO
05.2022

Skills

  • Relationship Building and Management
  • Financial Advising
  • Recordkeeping Requirements
  • Cash Handling
  • Loss Prevention
  • Loan Origination
  • Financial Services
  • Proficient in Microsoft Office Products
  • Team Collaboration
  • Adaptability and Flexibility
  • Attention to Detail
  • Account Balancing

Hobbies and Interests

  • Spending time with my fiancee, Emily, and dog, Bailey.

Timeline

Relationship Banker

Simmons First National Bank
06.2022 - Current

Cashier

Waggoner True Value Home Center
03.2020 - 06.2022

Associate of Science - Business, Accounting

Missouri State University - West Plains

High School Diploma -

Willow Springs High School

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Sidney Collins