Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Sidney Cox

Selmer,TN

Summary

My name is Sidney cox, I’m a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Metal Worker

United Industries
09.2024 - Current
  • Operated hand and power tools and heavy machinery safely.
  • Collaborated with team members to complete complex custom metalwork projects, ensuring client satisfaction.
  • Tended cutoff saws, presses and forming machines.
  • Contributed to successful project completion by meeting tight deadlines and maintaining consistent work quality.
  • Contributed to a positive work environment by fostering teamwork, sharing knowledge, and offering assistance where needed.
  • Consistently met high-quality standards through meticulous attention to detail during all stages of the metalworking process.
  • Achieved precise measurements and cuts using various tools such as calipers, micrometers, and rulers, ensuring accurate final products.
  • Increased workshop safety by conducting regular equipment maintenance checks and addressing potential hazards promptly.

Employee Service Representative

Lambert’s used cars and parts
02.2021 - Current
  • Investigated complex issues escalated by customers for resolution.
  • Maintained accurate records of customer interactions and transactions.
  • Performed data entry into various software programs as needed for order processing and tracking purposes.
  • Processed orders promptly and accurately according to established procedures.
  • Developed positive relationships with customers through friendly greetings and excellent service.
  • Answered incoming calls and emails from customers, providing them with product information and resolving their inquiries.
  • Responded promptly to all requests from management regarding customer service initiatives.
  • Followed up with customers after their initial contact to confirm satisfaction with the resolution provided.
  • Empowered associates to resolve issues independently by educating on company practices and tools.

Customer Sales Representative

Stockdale's
02.2023 - 08.2023
  • Negotiated contracts with customers ensuring profitable deals for the company.
  • Demonstrated product capabilities and provided technical support to customers.
  • Ensured compliance with all relevant regulations when selling products or services.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Developed relationships with existing customers through follow-up communications.
  • Adhered to company policies and procedures when dealing with customers.
  • Developed strong relationships with clients through effective communication.
  • Assisted customers in selecting products that best met their needs.
  • Advised customers on promotions, sales procedures and strategies for maximizing results from company products.

Education

Welding Technology -

Tennessee College Of Applied Technology Crump
Crump, TN

High School Diploma -

Mcnairy Central High School
Selmer, TN
05-2024

Skills

  • Welding
  • Maintenance
  • Good with tools
  • Communication
  • Getting work done in a timely manner

  • Workplace Safety
  • Training development
  • Work Complaint Handling
  • Continuous Improvement
  • Customer Relationship Management
  • Problem-solving aptitude
  • Cutting and grinding

Education and Training

true

Certification

Stick, MiG, and Tig welding

Timeline

Metal Worker

United Industries
09.2024 - Current

Customer Sales Representative

Stockdale's
02.2023 - 08.2023

Employee Service Representative

Lambert’s used cars and parts
02.2021 - Current

Welding Technology -

Tennessee College Of Applied Technology Crump

High School Diploma -

Mcnairy Central High School

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Sidney Cox