Sidney Delgado
Kissimmee,FL
Summary
Detail-oriented Patient Registration Coordinator skilled in effective problem-solving, communication, and teamwork. Committed to enhancing patient experiences and operational efficiency through meticulous scheduling and insurance verification.
Overview
4
4
years of professional experience
Work History
Patient Registration Coordinator
AdventHealth
02.2025 - Current
- Schedule patient appointments efficiently in a high-volume, fast-paced clinical environment
- Conducted thorough verification of demographic and insurance details during patient registration to enhance operational efficiency.
- Facilitated effective communication while managing high call volumes to ensure customer satisfaction and support.
- Coordinated patient appointments and provided assistance with questions through direct interactions and telephone support.
- Enforced HIPAA regulations and confidentiality standards to safeguard sensitive information.
- Engaged with clinical teams to maintain efficient patient flow and uphold accurate scheduling practices.
- Managed insurance verification procedures, enhancing patient onboarding efficiency and reducing processing times.
- Maintained up-to-date knowledge of industry best practices, regulatory changes, and technological advancements by attending relevant workshops, conferences, and trainings.
Human Resources Coordinator
Fun Spot America
03.2022 - 01.2025
- Managed responses to HR inquiries, ensuring confidentiality and professionalism in all communications.
- Oversaw organization and security of confidential personnel records, facilitating efficient access to payroll, personal data, leave, and turnover information.
- Assisted in recruitment and hiring processes by sourcing candidates, conducting background checks, facilitating onboarding, and managing employee documentation.
- Coordinated interviews, meetings, orientations, and HR-related events to support team operations. Helped organize schedules and logistics for various HR activities. Assisted in facilitating smooth onboarding processes for new hires.
- Guided leadership in implementing performance management strategies and enhancing employee relations practices.
- Engaged with payroll and benefits departments to verify data integrity and adherence to compliance standards.
- Utilized Microsoft Word, Excel, and internal systems to maintain accurate records and generate comprehensive reports.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05-2016
No Degree - Certified Clinical Medical Assistant
Guild Education
Online06-2026
Skills
- Rapid learner with system adaptability
- Effective problem-solving under stress
- Precision-driven
- Proficient in prioritizing tasks
- Empathetic support
- Upholding privacy standards for patients
- Thoroughness in documentation accuracy
- Service excellence
- Proficient in teamwork
- Attentive listening
- Clear and concise communication
- Effective phone and email communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Registration Coordinator
AdventHealth
02.2025 - Current
Human Resources Coordinator
Fun Spot America
03.2022 - 01.2025
High School Diploma -
Poinciana High School
No Degree - Certified Clinical Medical Assistant
Guild Education