Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalani Dottin Coye

Dedham,MA

Summary

Hardworking employee and student, enthusiastic about learning new skills, and continuing education to support future career goals. Pursues opportunities to be as helpful as possible and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Amazon DSP Delivery Driver

Amazon.Inc
08.2023 - Current
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Abiding by all transportation laws and maintaining a safe driving record
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Delivered 300 packages per day
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Excavation Laborer

Feeney Brothers Excavation, LLC
05.2023 - 11.2023
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Strengthened workplace safety culture by actively participating in safety meetings and trainings.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.

Surgical Cleaning Tech

Boston Children's Hospital
08.2022 - 03.2023
  • Sterilization and Cleaning of surgical equipment
  • Data entry using EPIC
  • Assisted in training new employees
  • Enhanced patient safety by diligently following surgical protocols and maintaining a sterile environment.
  • Reduced surgical errors by properly setting up and organizing surgical instruments for easy access during procedures.
  • Minimized risk of infection through meticulous sterilization of all surgical equipment before each procedure.
  • Streamlined operating room turnover time through efficient cleaning processes between cases while adhering to strict sanitation guidelines.
  • Adhered closely to hospital policies regarding medication administration, waste disposal, sharps handling, ensuring that regulatory compliance was maintained at all times.

Spa Supervisor

Intercontinental hotel
03.2021 - 04.2022
  • Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards
  • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests
  • Performs laundry duties, if applicable, including washing, drying, and folding linen
  • Reports any incidents or accidents to a member of the management team
  • Enhanced guest satisfaction by implementing personalized spa experiences and attentive customer service.
  • Managed staff scheduling effectively, ensuring adequate coverage during peak hours for optimal guest experience.
  • Trained and mentored new team members, fostering a positive work environment that supported employee growth.
  • Oversaw daily spa operations, addressing any issues promptly to maintain high-quality service standards.
  • Provided exceptional customer service, resolving client concerns quickly and professionally while maintaining composure in stressful situations.
  • Ensured compliance with health and safety regulations, maintaining a clean and hygienic environment for both guests and staff members alike.
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Led spa tours for new members to familiarize guests with services provided.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.

Kitchen Line Cook and Busser

Olive Garden
07.2018 - 08.2019
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Grilled meats and seafood to customer specifications.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Supported team members with additional tasks, promoting a positive work environment.

Recreational Assistant

Walter Denney Youth Center
01.2017 - 03.2018
  • Supervised children ages 11 to 14 years of age
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among children attending.
  • Led group trip to Orlando and supervised groups of 10 children at Disney's Universal Studios
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the programs core values.
  • Implemented rules and regulations to enforce discipline and compliance.

Lighting Technician Intern

Brighter Boston
11.2015 - 03.2016
  • Set up, maintained, and dismantled light fixtures, lighting control devices, and the associated lighting electrical and rigging equipment used for live performances
  • Enhanced audience experience by designing and implementing high-quality lighting setups for various productions.
  • Ensured safety during performances by conducting regular inspections and maintenance of all lighting equipment.
  • Troubleshot complex technical issues during live events, ensuring minimal disruption to the audience experience.
  • Ensured seamless transitions between scenes with precise cue execution during live performances.
  • Managed and maintained equipment between productions.
  • Customized lighting strategies based on specific theater and concert requirements.

Education

High school or equivalent in Theatre -

Boston Arts Academy
Boston, MA

High school diploma -

Boston day and evening
Boston, MA
07.2020

Skills

  • Dispatch Communication
  • Commercial Driving
  • Cargo Handling and Heavy Lifting
  • Vehicle Maintenance
  • Order Verification
  • Quality Assurance
  • Time Management
  • Problem-Solving
  • Database Management
  • Route Planning

Certification


  • Driver's License
  • CPR Certified
  • HIPAA Certified

Timeline

Amazon DSP Delivery Driver

Amazon.Inc
08.2023 - Current

Excavation Laborer

Feeney Brothers Excavation, LLC
05.2023 - 11.2023

Surgical Cleaning Tech

Boston Children's Hospital
08.2022 - 03.2023

Spa Supervisor

Intercontinental hotel
03.2021 - 04.2022

Kitchen Line Cook and Busser

Olive Garden
07.2018 - 08.2019

Recreational Assistant

Walter Denney Youth Center
01.2017 - 03.2018

Lighting Technician Intern

Brighter Boston
11.2015 - 03.2016

High school or equivalent in Theatre -

Boston Arts Academy

High school diploma -

Boston day and evening

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Jalani Dottin Coye