Sidney Hilliard
Dalton,GEORGIA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
Work History
Lead Fiber Optic Technician
Metro Connections
- Streamlined project completion by effectively managing a team of junior technicians during fiber optic installations.
- Maximized project efficiency by creating detailed work schedules for the entire technician team.
- Strengthened team collaboration through regular training sessions on new industry developments and best practices for working with fiber optics.
- Reduced downtime by promptly identifying and resolving issues in fiber optic networks.
Digital Cable Technician
Atlantic Cable Services
- Collaborated with cross-functional teams to develop innovative solutions for complex technical issues.
- Adhered to safety protocols during installations, minimizing risks associated with working in high-pressure environments.
- Assisted with training new technicians to ensure consistent quality of work across the team.
- Updated company database with accurate documentation of completed projects and service calls, aiding in future planning efforts.
Retail Sales Associate
Roswell Soccer Store
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - General Studies W/ Business Cognate
Ashland UniversityA
Ashland, OH08.2022
Skills
- Equipment installation and repair
- Interpersonal Skills
- Customer service expertise
- Adaptability and Flexibility
- Problem-solving abilities
- Time management abilities
- Effective Communication
Certification
Fork Lift Certification
Timeline
Lead Fiber Optic Technician
Metro Connections
Digital Cable Technician
Atlantic Cable Services
Retail Sales Associate
Roswell Soccer Store
Associate of Arts - General Studies W/ Business Cognate
Ashland UniversityA
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