Sidney James
Seattle,WA
Summary
Innovative and energetic Product Leader comfortable managing staff, infrastructure and business relationships with equal ease. Successful leader with over a decade of experience with product launches across multiple industries. Skillful in owning every phase of product lifecycle ideation, a/b testing, customer research, design, testing and launch. Proficient in building interdisciplinary relationships with cross-functional teams to apply customer feedback and product testing results for superior outcomes with a willingness to learn and adapt to any field.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Sr. It Portfolio Manager
Delta Dental Of Washington
11.2022 - Current
- Collaborated with C-level executives and stakeholders to develop long-term product strategy.
- Evaluated and negotiated contracts to with vendors to procure favorable financial terms.
- Developed and presented proposals for new investments.
- Created financial dashboards to provide insights into key performance indicators.
- Analyzed business processes to identify cost savings and operational efficiencies saving the company $300,000.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Improved and implemented a new overall product management process by simplifying the ideation to launch process.
Sr. Product Manager
Smartsheet NYSE: SMAR
10.2021 - 08.2022
- One of 12 individuals selected for the product leadership program at the University of Washington.
- Managed product demonstrations and testimonials for performance evaluation with 60,000 distinct brands and over 10,000,000 users.
- Consulted with product development teams to enhance products based on customer interest data.
- Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
- Identified target markets for promotional efforts via statistical analysis of demographic information and previous usership figures.
- Collaborated with engineering, sales, and marketing to launch a product to over 10,000 enterprise clients.
- Created product positioning strategies designed to achieve optimal market penetration.
- Set product release schedule, concrete goals, clear timelines and formalized policies to maximize team performance and keep project on-task.
- Developed marketing plans and strategy to promote specific products to target demographics.
- Processed incoming bug report analyses to design software update roadmaps.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated design meetings and decisions with internal departments and teams.
- Thrived in an ambiguous, fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Developed and presented product requirement documentation (PR/FAQ) to communicate to key stakeholders upcoming features and products to internal teams.
Founder, CEO
Inyore Inc
08.2019 - 08.2021
- Created organization's mission and vision statements for use by employees.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Prepared annual budgets with controls to prevent overages.
- Negotiated terms of with partners to increase user sessions from 27 seconds to 8 minutes and 45 seconds.
- Defined company roles and responsibilities to establish and enhance processes.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Identified business development challenges and customer concerns for proactive resolution.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
Product Manager Consultant
Cpap Machine
11.2016 - 04.2020
- Designed new projects with timelines, budgets and scope of work plans.
- Leveraged Google data and analytics to make informed decisions and increased customer website retention from 20% to 45%.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed an agile software lifecycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Upper School Teacher
Seattle Academy Of Arts & Sciences
08.2018 - 08.2019
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Developed communicative relationships with students and parents to support learning.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Developed positive rapport with students of various and diverse backgrounds.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Created study guides, research materials and syllabi for students.
- Addressed consistent behavior problems with students, parents and senior staff.
- Met and exceeded class-wide achievement and proficiency standards as established by state testing departments with 100% and 90% college acceptance rate.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Graded and evaluated student assignments, papers, and course work.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Established open communication and positive relationships with students, parents, peers, and administrative staff
Co Founder, Chief Product Officer
Kunfer Inc
05.2013 - 02.2016
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared annual budgets with controls to prevent overages.
- Developed marketing materials leading to negotiated partnership deal with a Fortune 100 company.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Worked closely with stakeholders on evolving strategy to meet market trends and shifts.
- Successfully managed multiple projects in fast-paced environments through individual work and teamwork.
- Optimized email campaigns to increase open and click-through rates from 12% to 28%.
- Conducted market research to identify new opportunities and target markets.
Education
Bachelor Of Science - Human Environmental Sciences
The University Of Alabama
Tuscaloosa, AL12.2012
Executive MBA - Business Administration And Management
The University Of Miami
Miami, FL05.2017
Skills
- Annual performance reviews
- Strategic and financial planning
- Business development expertise
- Product lifecycle management
- Product Roadmaps
- Partner Program management
- Product positioning
- Market penetration strategy
- Financial Management
- Negotiation
- Recruitment and hiring
- P&L Management
- Staff Management
- MS Office
- Problem-Solving
- Public Speaking
- Shareholder accountability
- Business start up
- Operational leadership
- Risk management
- Project Management
- Organizational leadership
Certification
- Financial Literacy Teaching Certification - Federal Reserve Bank, NYC
- Financial Literacy Teaching Certification - Columbia University, Teachers College
- Startup Engineering - Georgia Tech University
Timeline
Sr. It Portfolio Manager
Delta Dental Of Washington
11.2022 - Current
Sr. Product Manager
Smartsheet NYSE: SMAR
10.2021 - 08.2022
Founder, CEO
Inyore Inc
08.2019 - 08.2021
Upper School Teacher
Seattle Academy Of Arts & Sciences
08.2018 - 08.2019
Product Manager Consultant
Cpap Machine
11.2016 - 04.2020
Co Founder, Chief Product Officer
Kunfer Inc
05.2013 - 02.2016
Bachelor Of Science - Human Environmental Sciences
The University Of Alabama
Executive MBA - Business Administration And Management
The University Of Miami
- Financial Literacy Teaching Certification - Federal Reserve Bank, NYC
- Financial Literacy Teaching Certification - Columbia University, Teachers College
- Startup Engineering - Georgia Tech University
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