Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sidney Kensley

Wichita

Summary

Dynamic retail professional with extensive experience at Walgreens, excelling in sales analysis and inventory management. Proven track record in training employees and enhancing customer service, leading to improved satisfaction. Skilled in cash register operations and visual merchandising, consistently driving product visibility and engagement. Committed to fostering a productive team environment.

Overview

6
6
years of professional experience

Work History

Shift Leader

Walgreens
Wichita
06.2024 - Current
  • Trained new team members on customer service and operational procedures.
  • Managed inventory levels and organized stockroom for efficient product retrieval.
  • Assisted customers with inquiries, providing product information and support.
  • Monitored cash register operations and ensured accurate transaction processing.
  • Implemented promotional displays to enhance product visibility and customer engagement.
  • Resolved customer complaints promptly, maintaining a positive shopping experience.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Checked orders for quality and completeness.

Sales Lead

Chico's FAS
Wichita
07.2023 - Current
  • Resolved customer inquiries and complaints to maintain satisfaction standards.
  • Analyzed sales data to identify trends and inform strategic decisions.
  • Managed cash register operations using POS system and processed sales and returns.
  • Analyzed customer feedback to identify areas for improvement in products and services.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Key Holder

JOANN Fabrics and Crafts
Wichita
08.2019 - 11.2022
  • Assisted customers with product selection and crafting techniques.
  • Operated the cash register and processed transactions accurately.
  • Managed inventory levels and restocked shelves as needed.
  • Trained new employees on store policies and procedures.
  • Maintained a clean and organized store environment for customers.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted in general housekeeping to maintain store image.

Education

High School Diploma -

Wichita Heights High School
Wichita, KS
05-2020

Skills

  • Sales analysis
  • Inventory management
  • Employee training
  • Customer service
  • Cash register operations
  • Visual merchandising

References

References available upon request.

Timeline

Shift Leader

Walgreens
06.2024 - Current

Sales Lead

Chico's FAS
07.2023 - Current

Key Holder

JOANN Fabrics and Crafts
08.2019 - 11.2022

High School Diploma -

Wichita Heights High School

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