Sidney Longenecker
Reading,PA
Summary
Dynamic Assistant Instructor and Cashier with a proven track record at Elite Leadership Martial Arts Academy, enhancing student engagement and fostering academic independence. Excelled in collaborative teamwork and effective communication, achieving significant improvements in instructor performance and customer service satisfaction. Skilled in lesson planning and customer transactions, demonstrating a calm and patient demeanor under pressure.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Instructor
Elite Leadership Martial Arts Academy
Shillington, PA
01.2024 - Current
- Provided support during classes, group lessons, and classroom activities.
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
- Promoted a positive learning atmosphere by modeling enthusiasm for subjects taught and encouraging students'' curiosity.
- Evaluated student progress regularly, adjusting lesson plans as needed to address individual needs and challenges.
- Mentored new instructors on effective strategies, improving overall performance.
- Developed strong relationships with parents through open communication channels, supporting student growth beyond the school day.
Cashier
Yogo Crazy Frozen Yogurt
Wyomissing, PA
05.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Muhlenberg High School
Laureldale, PA06.2024
Skills
- Teacher Collaboration
- Motivational Skills
- Student Engagement
- Group leadership
- Discipline management
- Lesson development
- Student Tutoring
- Effective Communication
- Calm and Patient Demeanor
- Collaborative Teamwork
- Lesson Planning
- Small Group and Individual Assistance
- Helping Students with Special Needs
- Customer Service
Accomplishments
Second Degree Black Belt in Taekwondo
Certification
CPR certified and QPR certified
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Assistant Instructor
Elite Leadership Martial Arts Academy
01.2024 - Current
Cashier
Yogo Crazy Frozen Yogurt
05.2023 - 01.2024
Muhlenberg High School