Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
31
31
years of professional experience
Work History
Delivery Driver
NAPA Auto Parts - Genuine Parts
Columbus, MS
10.2021 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Insurance Agent
Independent Contractor
Columbus, MS, USA
12.2016 - 08.2021
Sold life policies to clients to meet their personal and financial needs by listening and scheduling fact-finding appointments
Approached potential clients by using direct marketing mailings and phone contacts
Worked to accommodate new and different insurance requests and to explore new opportunities
Tax Preparer
Martin Tax Service
Columbus, MS, USA
09.2000 - 08.2021
Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns
Delivered comprehensive tax documentation required for accurate individual and corporate returns
Prepared tax returns for clients in and according to government regulations and requirements
Parts Manager
Orielly’s Auto Parts
Columbus, MS
04.2014 - 12.2016
Collaborated with team members to achieve monthly sales targets and improve overall department performance.
Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Parts Counter Sales Person
AutoZone
Columbus, MS
03.2011 - 04.2014
Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
Streamlined order processing for quicker turnaround times and improved customer experience.
Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
Managed returns and exchanges effectively, resolving customer issues promptly and professionally.
Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.
Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
Truck Driver
S & K Trucking
Columbus, MS, USA
03.1998 - 08.2000
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
Security Site Supervisor
Day Security Service
Columbus, MS, USA
06.1994 - 01.2000
Wrote and submitted daily reports on security team operations
Uphold strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
Oversaw team of security officers and managed scheduling and performance evaluations