Sidney Neil
Wilkes-Barre,PA
Summary
Compassionate Psych Rehabilitation Counselor with experience developing and implementing individualized, goal-based treatment plans. Several years working with individuals with a range of mental health diagnoses. Utilizes strong communication strategies, crisis prevention skills, and client advocacy. History of strong rapport with a diverse group of consumers. Proven ability to oversee day-to-day operations and lead a team in a fast-paced, changing environment. Motivated with a strong willingness to learn and grow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Psychiatric Rehabilitation Counselor
Step By Step, Inc.
Nanticoke, PA
09.2023 - Current
- Participation in the creation of individualized service plans, establishing long and short-term goals to build on skill development.
- Assist individuals in achieving self-medication management through monitoring and goal-oriented interventions.
- Conducted psychosocial assessments to identify and assess client needs.
- Supported clients in developing natural supports within their communities by connecting them to local resources.
- Assessed crisis situations and implemented appropriate intervention strategies.
- Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
- Monitor individuals' progress through regular reassessments and daily activity documentation.
Mental Health Worker
Allied Services Integrated Health System
Wilkes-Barre, PA
06.2021 - 09.2023
- Established documentation skills, built on communication, active listening, and crisis management skills.
- Passes medication for self-administration as directed by prescribers, while maintaining accurate records. Monitors blood sugar, blood pressure, and weight as needed.
- Assisted clients in building daily living skills such as meal preparation, grocery shopping, budgeting, medication management, and housekeeping.
- Provided transportation to medical appointments, errands, and accompanied clients on scheduled outings and activities in the community.
- Monitored individuals for changes in condition and behavior, and reported directly to the individual's treatment team as needed.
- Collaborates with the client directly and their treatment team to form a recovery plan and manage symptoms.
Shift Supervisor
CVS Pharmacy
Dallas, PA
02.2020 - 05.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Boosted sales through effective merchandising and consistent restocking of high-traffic items.
- Provided leadership, insight and mentoring to new employees to supply knowledge of company protocols and proceedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Store Manager
Dollar General Corporations
Shavertown, PA
04.2017 - 11.2019
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Recruited, trained and supervised new employees. Provided ongoing training to ensure high levels of customer and employee satisfaction.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate record of employees' timecards, attendance, sales transactions, and other pertinent information.
- Created weekly work schedules for store employees based on availability, while staying within fiscal and hourly guidelines.
- Review weekly sales activity and CCTV for shrink, and address any discrepancies in inventory or cash flow.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Prepared payroll information by reveiwing and correcting employee time in accordance with time worked.
Education
High School Diploma -
Dallas Senior High School
Dallas, PA06-2017
Skills
- Active Listening
- Interpersonal Communication
- Adaptability and Flexibility
- Documentation proficiency
- Verbal and written communication
- Problem-Solving and Conflict Resolution
Certification
- CPR First Aid exp. 08/2025
Related Training and Qualifications
Crisis Prevention Institute- Nonviolent Crisis Intervention Training with disengagement (2023)
Trained in use of (EHR) Electronic Health Records
Luzern County Crisis 101, 102, 103
Timeline
Psychiatric Rehabilitation Counselor
Step By Step, Inc.
09.2023 - Current
Mental Health Worker
Allied Services Integrated Health System
06.2021 - 09.2023
Shift Supervisor
CVS Pharmacy
02.2020 - 05.2021
Assistant Store Manager
Dollar General Corporations
04.2017 - 11.2019
- CPR First Aid exp. 08/2025
High School Diploma -
Dallas Senior High School
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