Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Receptionist
Sidney Ogden

Sidney Ogden

Shannon,MS

Summary

Experienced in growth management and currently contributing to the NRO team. Instrumental in training new employees across various store locations. Adept at implementing strategies for business expansion and enhanced performance. Committed to fostering a collaborative and supportive work environment while consistently achieving positive outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Rasing Caines
Tupelo, MS
04.2022 - Current
  • Expert bird specialist with extensive training experience.
  • Demonstrated enthusiasm for teamwork and group projects.
  • Enhanced client satisfaction through superior service skills.
  • Managed point-of-sale activities with the cash register.
  • Managed customer inquiries over the phone.

Team Leader

GRAMMER INC
Shannon, MS
04.2019 - Current
  • Over production line for BMW...making consoles

Sewing Machine Operator

CAPITAL BEDDING
Verona, MS
03.2020 - 12.2020
  • Sewing bedding and also folding and loading

Salad Maker

Texas Roadhouse
Tupelo, MS
03.2018 - 09.2020
  • Preparing salads and setting up for next business day

Sewing Machine Operator

HM Richards
Guntown, MS
02.2019 - 01.2020
  • Sewing cushions for different types of furniture
  • Sewer

Assistant Manager

Burger King
Tupelo, MS
02.2016 - 09.2019
  • Oversaw day to day restaurant operations
  • Opened and closed restaurant
  • Provided excellent customer service to all customer in a timely manner
  • Promoted to Assistant Manager after six months

Sewing Machine Operator

BAUHAUS FURNITURE
Saltillo, MS
12.2018 - 02.2019
  • Sewing furniture parts such as arms, backs, etc
  • Gluer

Gluer

Confortaire
Tupelo, MS
05.2018 - 12.2018
  • Pinch gluing and flat gluing

Inspector/ Auditor

APMM
Guntown, MS
09.2012 - 01.2018
  • Inspecting parts before sent to Toyota
  • I also used many different tools to make sure parts are in spec before being sent (calipers, levelers, etc.) I also made sure that proper procedures are being followed during process
  • Attending meetings with production manager and president and gave daily reports on process
  • Checked parts in receiving before they are sent out to line for any flaws to help prevent bad parts being made
  • I am forklift certified and could supply the line if there was a need for it to be done

Forklift Driver

APMM
Guntown, MS
06.2012 - 11.2016
  • Picking up and delivering of parts for the line at Toyota supplier

Staff Coordinator

Select Staffing
Tupelo, MS
01.2009 - 01.2011
  • Checking employees in and out for attendance
  • I assisted with payroll, invoicing, drug screening, etc
  • Attending meetings onsite and at local office
  • On call24/7 to make sure positions are filled for client (Cooper Tire and Rubber)

Education

High school or equivalent - undefined

Itawamba Agricultural High School
Fulton, MS
05.1998

Skills

  • Customer Service 20 plus years
  • Inspection (8 years)
  • Gluing (2 years)
  • Forklift Operator (5 years)
  • Payroll (2 years)
  • Invoicing (3 years)
  • Quality Inspection
  • Calipers
  • Machining
  • Quality Control
  • Quality Assurance
  • SAP
  • Packaging
  • 5S
  • Shipping & Receiving
  • Manufacturing
  • Calibration
  • Quality Audits
  • Assembly
  • Production Management
  • Team management
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Customer-oriented
  • Organization and prioritization
  • Staff scheduling
  • Food service background
  • Employee retention
  • Schedule coordination
  • Supervisory skills
  • Recruitment
  • Conflict resolution techniques
  • Pre-shift walk-through

Certification

Forklift Certification

Assessments

  • Supervisory skills: Motivating & assessing employees — Proficient
  • October2020
  • Motivating others to achieve objectives and identifying improvements or corrective actions.
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Restaurant Manager

Rasing Caines
04.2022 - Current

Sewing Machine Operator

CAPITAL BEDDING
03.2020 - 12.2020

Team Leader

GRAMMER INC
04.2019 - Current

Sewing Machine Operator

HM Richards
02.2019 - 01.2020

Sewing Machine Operator

BAUHAUS FURNITURE
12.2018 - 02.2019

Gluer

Confortaire
05.2018 - 12.2018

Salad Maker

Texas Roadhouse
03.2018 - 09.2020

Assistant Manager

Burger King
02.2016 - 09.2019

Inspector/ Auditor

APMM
09.2012 - 01.2018

Forklift Driver

APMM
06.2012 - 11.2016

Staff Coordinator

Select Staffing
01.2009 - 01.2011

High school or equivalent - undefined

Itawamba Agricultural High School

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Sidney Ogden