Sidney Ogden
Shannon,MS
Summary
Experienced in growth management and currently contributing to the NRO team. Instrumental in training new employees across various store locations. Adept at implementing strategies for business expansion and enhanced performance. Committed to fostering a collaborative and supportive work environment while consistently achieving positive outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Rasing Caines
04.2022 - Current
- Expert bird specialist with extensive training experience.
- Demonstrated enthusiasm for teamwork and group projects.
- Enhanced client satisfaction through superior service skills.
- Managed point-of-sale activities with the cash register.
- Managed customer inquiries over the phone.
Team Leader
GRAMMER INC
04.2019 - Current
- Over production line for BMW...making consoles
Sewing Machine Operator
CAPITAL BEDDING
03.2020 - 12.2020
- Sewing bedding and also folding and loading
Salad Maker
Texas Roadhouse
03.2018 - 09.2020
- Preparing salads and setting up for next business day
Sewing Machine Operator
HM Richards
02.2019 - 01.2020
- Sewing cushions for different types of furniture
- Sewer
Assistant Manager
Burger King
02.2016 - 09.2019
- Oversaw day to day restaurant operations
- Opened and closed restaurant
- Provided excellent customer service to all customer in a timely manner
- Promoted to Assistant Manager after six months
Sewing Machine Operator
BAUHAUS FURNITURE
12.2018 - 02.2019
- Sewing furniture parts such as arms, backs, etc
- Gluer
Gluer
Confortaire
05.2018 - 12.2018
- Pinch gluing and flat gluing
Inspector/ Auditor
APMM
09.2012 - 01.2018
- Inspecting parts before sent to Toyota
- I also used many different tools to make sure parts are in spec before being sent (calipers, levelers, etc.) I also made sure that proper procedures are being followed during process
- Attending meetings with production manager and president and gave daily reports on process
- Checked parts in receiving before they are sent out to line for any flaws to help prevent bad parts being made
- I am forklift certified and could supply the line if there was a need for it to be done
Forklift Driver
APMM
06.2012 - 11.2016
- Picking up and delivering of parts for the line at Toyota supplier
Staff Coordinator
Select Staffing
01.2009 - 01.2011
- Checking employees in and out for attendance
- I assisted with payroll, invoicing, drug screening, etc
- Attending meetings onsite and at local office
- On call24/7 to make sure positions are filled for client (Cooper Tire and Rubber)
Education
High school or equivalent - undefined
Itawamba Agricultural High School
Fulton, MS05.1998
Skills
- Customer Service 20 plus years
- Inspection (8 years)
- Gluing (2 years)
- Forklift Operator (5 years)
- Payroll (2 years)
- Invoicing (3 years)
- Quality Inspection
- Calipers
- Machining
- Quality Control
- Quality Assurance
- SAP
- Packaging
- 5S
- Shipping & Receiving
- Manufacturing
- Calibration
- Quality Audits
- Assembly
- Production Management
- Team management
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Customer-oriented
- Organization and prioritization
- Staff scheduling
- Food service background
- Employee retention
- Schedule coordination
- Supervisory skills
- Recruitment
- Conflict resolution techniques
- Pre-shift walk-through
Certification
Forklift Certification
Assessments
- Supervisory skills: Motivating & assessing employees — Proficient
- October2020
- Motivating others to achieve objectives and identifying improvements or corrective actions.
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Restaurant Manager
Rasing Caines
04.2022 - Current
Sewing Machine Operator
CAPITAL BEDDING
03.2020 - 12.2020
Team Leader
GRAMMER INC
04.2019 - Current
Sewing Machine Operator
HM Richards
02.2019 - 01.2020
Sewing Machine Operator
BAUHAUS FURNITURE
12.2018 - 02.2019
Gluer
Confortaire
05.2018 - 12.2018
Salad Maker
Texas Roadhouse
03.2018 - 09.2020
Assistant Manager
Burger King
02.2016 - 09.2019
Inspector/ Auditor
APMM
09.2012 - 01.2018
Forklift Driver
APMM
06.2012 - 11.2016
Staff Coordinator
Select Staffing
01.2009 - 01.2011
High school or equivalent - undefined
Itawamba Agricultural High School
Forklift Certification
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