Sidney Strick
Newport News ,VA
Summary
Dependable individual with a foundation in records management and customer service. Experienced in billing and collection procedures. Demonstrates qualities like active listening, empathy, problem solving, teamwork and communication with medical terminology knowledge.
Overview
4
4
years of professional experience
Work History
Clinic Assistant
Newport News Public School Dst
Newport News, VA
11.2023 - Current
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with parents/guardians and teachers.
- Assisted School Nurse in administering treatments, ensuring a safe and comfortable environment for patients.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
Secretary
Newport News Public School Dst
Newport News, VA
05.2022 - 11.2023
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Administrative Assistant
ECPI University
Newport News, VA
11.2021 - 05.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
Medical Assistant
Chkd - The King's Daughters
Newport News, VA
03.2020 - 06.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Applied Science - Medical Assisting
ECPI University
Newport News, VA06.2018
Skills
- Data Coding
- Administrative Support Experience
- Microsoft Office Suite Proficiency
- Attention to Detail
- Conflict Resolution Techniques
- Appointment Coordination Abilities
- Effective Communication Techniques
- Patient Scheduling Expertise
- HIPAA Compliance Understanding
- Electronic Health Records Management
References
Available upon request
Timeline
Clinic Assistant
Newport News Public School Dst
11.2023 - Current
Secretary
Newport News Public School Dst
05.2022 - 11.2023
Administrative Assistant
ECPI University
11.2021 - 05.2022
Medical Assistant
Chkd - The King's Daughters
03.2020 - 06.2021
Associate of Applied Science - Medical Assisting
ECPI University