Sidney Thomas
Los Angeles,CA
Summary
Proven leader in customer engagement and sales, I boosted revenue and client satisfaction at Wyndham Vacation Ownership through strategic collaborations and effective problem-solving. Skilled in sales presentations and fostering teamwork, my approach has consistently surpassed targets, enhancing both team performance and customer service excellence.
Experienced with direct customer engagement and sales techniques to enhance client satisfaction and drive revenue. Utilizes in-depth product knowledge and effective communication to match customer needs with appropriate solutions. Track record of building lasting relationships that foster customer loyalty and repeat business.
Driven [Desired Position] with proven ability to engage customers and drive sales in competitive markets. Demonstrated success in building strong client relationships and exceeding sales targets through effective communication and negotiation skills. Consistently utilized product knowledge and strategic selling techniques to meet customer needs and close deals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Frontline Sales Representative
Wyndham Vacation Ownership
02.2020 - 11.2022
- Collaborated closely with other departments like finance, operations and logistics to ensure seamless order processing and timely deliveries which led to a high satisfaction rate among customers.
- Delivered exceptional customer service by promptly addressing inquiries, handling complaints, and providing product information.
- Conducted product demonstrations for potential customers, effectively showcasing features and benefits that led to successful conversions.
- Increased sales revenue by building strong relationships with clients and consistently meeting or exceeding targets.
- . Participated in regular sales meetings to discuss team goals, share best practices, and brainstorm innovative strategies for driving revenue growth.
- . Consistently met or exceeded monthly quotas by diligently prospecting for new business opportunities and effectively managing the existing client base within the assigned territory.
Lead Sever
Shangri La
04.2018 - 10.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
GED -
Jay High School
Jay, OK07-2016
Skills
- Goal oriented
- Customer engagement
- Sales presentations
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Customer assistance
- Problem-solving abilities
- Team leadership
Certification
RADT
Timeline
Frontline Sales Representative
Wyndham Vacation Ownership
02.2020 - 11.2022
Lead Sever
Shangri La
04.2018 - 10.2020
GED -
Jay High School
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