Sidney Trotter
Atlanta,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Clinic Surgery Scheduler
The hand and upper extremity center of Georgia
Atlanta, Georgia
01.2025 - Current
- Assisted in patient intake and registration processes for efficient workflow.
- Prepared exam rooms and ensured necessary medical supplies were stocked.
- Assisted physicians with examinations and minor procedures as needed.
- Managed scheduling of patient appointments to optimize clinic operations.
- Educated patients on treatment plans and post-care instructions clearly.
- Maintained electronic health records with attention to detail and confidentiality.
- Coordinated communication between patients and healthcare providers effectively.
- Coordinated with surgeons and medical staff to confirm availability and procedures.
- Scheduled surgical appointments for patients using electronic health record systems.
- Verified insurance information and obtained necessary authorizations for procedures.
- Maintained accurate records of scheduled surgeries and patient information.
- Communicated effectively with patients to provide clear pre-operative instructions.
- Assisted in resolving scheduling conflicts between patients and surgical teams.
- Followed up with patients post-surgery to ensure satisfaction with care received.
Front Desk Receptionist/ Worker comp coordinator
Georgia Hand Shoulder and Elbow
Atlanta, Georgia
09.2022 - 01.2025
- Greeted and assisted patients with check-in and appointment inquiries.
- Managed incoming phone calls and scheduled appointments efficiently.
- Maintained patient records in the electronic health record system.
- Processed patient intake forms and verified insurance information accurately.
- Handled correspondence, including emails and patient follow-up communications.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Managed workers' compensation claims from initiation to resolution.
- Coordinated with medical providers to obtain necessary documentation.
- Reviewed and analyzed injury reports for compliance and accuracy.
- Communicated with employees regarding claim status and procedures.
- Maintained detailed records in the claims management system.
- Collaborated with legal teams on complex claims and disputes.
Medical Receptionist
Gwinnett Pulmonary & Sleep
Snellville, Georgia
01.2018 - 07.2022
- Scheduled patient appointments using electronic health record system.
- Managed patient check-ins and maintained accurate records.
- Handled insurance verifications and updated patient information.
- Coordinated communication between patients and healthcare providers.
- Processed incoming calls and addressed patient inquiries promptly.
- Ensured compliance with HIPAA regulations in patient interactions.
- Prepared medical charts for physician review before appointments.
- Assisted in maintaining a clean and organized reception area.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Warehouse Sorter
Walmart Warehouse
Chicago, Illinois
09.2018 - 01.2020
- Sorted incoming shipments to ensure efficient processing and organization.
- Operated material handling equipment to move goods throughout the warehouse.
- Inspected products for damage and reported issues to supervisors promptly.
- Collaborated with team members to maintain a clean and safe work environment.
- Assisted in inventory management by labeling and organizing stock items accurately.
- Followed safety protocols to minimize risks during sorting operations.
- Utilized handheld scanners to track items and update inventory records effectively.
- Participated in team meetings to discuss workflow improvements and safety practices.
Customer Service Representative
Dollar General
Chicago, Illinois
09.2015 - 05.2017
- Assisted customers with product inquiries and recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained clean and organized store displays for easy navigation.
- Resolved customer complaints swiftly to ensure satisfaction.
Education
High School Diploma -
North Lawndale College Prep
Chicago, IL05-2015
Skills
- Patient intake
- Appointment scheduling
- Insurance verification
- Electronic health records
- HIPAA compliance
- Time management
- Customer service
- EMR systems
- Communication
- Attention to detail
- Surgical coordination
- Claims processing
- Claims management
- Microsoft Excel proficiency
- Medical terminology
- Microsoft office
Timeline
Medical Assistant/Clinic Surgery Scheduler
The hand and upper extremity center of Georgia
01.2025 - Current
Front Desk Receptionist/ Worker comp coordinator
Georgia Hand Shoulder and Elbow
09.2022 - 01.2025
Warehouse Sorter
Walmart Warehouse
09.2018 - 01.2020
Medical Receptionist
Gwinnett Pulmonary & Sleep
01.2018 - 07.2022
Customer Service Representative
Dollar General
09.2015 - 05.2017
High School Diploma -
North Lawndale College Prep
Similar Profiles
Lindsay KaplanLindsay Kaplan
Administrative Assistant at The Hand & Upper Extremity Center Of GeorgiaAdministrative Assistant at The Hand & Upper Extremity Center Of Georgia
Kelsey BryantKelsey Bryant
Occupational Therapist, Certified Hand Therapist at The Hand & Upper Extremity Center Of GeorgiaOccupational Therapist, Certified Hand Therapist at The Hand & Upper Extremity Center Of Georgia
Kristin SmithKristin Smith
Limited Medical Radiology Technologist at Hand And Upper Extremity CenterLimited Medical Radiology Technologist at Hand And Upper Extremity Center
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc
Moziah DavisMoziah Davis
Transmission Analyst at Georgia PowerTransmission Analyst at Georgia Power