Summary
Overview
Work History
Education
Skills
Timeline
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Sidney White

Chicago,IL

Summary

Detail-oriented and passionate textile salesperson and freelance print-maker with over eight years of experience in customer service and reception. Equipped with a diverse skill set and an excitement for opportunities in the field of art and design.

Overview

7
7
years of professional experience

Work History

Textile Sales Assistant

HOLLY HUNT
08.2023 - Current
  • Fielded client questions to share information about products, availability, and pricing.
  • Processed sales quotes, purchase orders, and collected payment via phone, email, and check.
  • Corresponded with vendor client specialist coordinators and planners on a daily basis to reserve product, problem-solve issues, and discuss unique client needs.
  • Provided tracking updates to clients.
  • Gained knowledge of the 15 textile/softgoods Rep-Vendors that are partnered with our showroom and built an in-depth understanding of the distinctive qualities of each.
  • Facilitated resolving customer service claims with the CS team.
  • Amassed an inclusive awareness of the dynamics of textile science and application within the context of interior design and fiber arts.
  • Helped clients locate products in the showroom and guided to specific areas based on project needs.
  • Listened to client needs and desires to appropriately identify optimal products.
  • Assisted clients with prompt and polite support in-person, over email, and via telephone.
  • Developed strong rapport with clients and worked to create a luxury experience in the showroom.
  • Collected and updated client resale information.
  • Assisted in coordinating correct freight charges for client orders and ensuring ship to information is complete.
  • Requested freight updates if ship to changes or expedited freight were required post order
  • Ran weekly Order Status reports, managed open orders, updated clients on backorder/custom project ECD's.

Freelance Visual Artist

Self
01.2018 - Current
  • Made use of art materials to complete unique paintings, prints, and drawings for customers.
  • Contributed to creative process through original ideas and inspiration.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters. Implemented a time management structure that works for both myself and the client.
  • Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
  • Budgeted supply costs and project rates.

Textile Sample Librarian

HOLLY HUNT CHICAGO
08.2022 - 08.2023
  • Fulfilled sample request orders for Holly Hunt clients and fellow sales associates in a timely and accurate manner.
  • Facilitated general library maintenance, including consolidating sample containers, filing returned memos and replenishment orders, light cleaning and tidying, unboxing and handling product with care.
  • Ensured proper turnaround rates when preparing large sample requests to be shipped out to clients.
  • Developed sensible and innovating filing systems within the library, collaborated on projects with fellow librarians.
  • Assisted with merchandising tasks such as pinning and hanging fabric wings and installing new collections on the showroom floor during launch seasons.

Front Desk Receptionist / Retail Associate

Bark Bark Club
03.2019 - 07.2022
  • Was given the responsibility of opening and closing the cash drawer/daily cash report.
  • Showed leadership skills in times of crisis and maintained a warm, approachable attitude in high-stress situations.
  • Processed/On-boarded new clients
  • Created daily to-do lists/spreadsheets for other departments in the company.
  • Maintained/expanded a strong general product knowledge in order to meet specific client needs.

Education

Bachelor of Fine Arts - Printmaking, Painting & Drawing

School of The Art Institute of Chicago
Chicago, IL
12.2022

Associate of Arts - Liberal Arts

Oakton Community College
Des Plaines, IL
06.2018

High School Diploma -

Chicago Academy For The Arts
Chicago
05.2016

Skills

  • Processing payments
  • Complex Problem-Solving
  • Customer Needs Assessment
  • Inventory Management
  • Customer Assistance
  • Product Knowledge
  • Team Collaboration
  • Positive Customer Engagement
  • Creative Thinking
  • Written Communication

Timeline

Textile Sales Assistant

HOLLY HUNT
08.2023 - Current

Textile Sample Librarian

HOLLY HUNT CHICAGO
08.2022 - 08.2023

Front Desk Receptionist / Retail Associate

Bark Bark Club
03.2019 - 07.2022

Freelance Visual Artist

Self
01.2018 - Current

Bachelor of Fine Arts - Printmaking, Painting & Drawing

School of The Art Institute of Chicago

Associate of Arts - Liberal Arts

Oakton Community College

High School Diploma -

Chicago Academy For The Arts

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Sidney White