Strong and adaptable worker ready to take on any task given to them. Has a strong background in customer service and team-oriented work. Works well with others and has an upbeat and friendly attitude. Currently in restaurant service industry looking to branch out with a more challenging role.
Overview
6
6
years of professional experience
Work History
Cashier/Prep Cook/Server
Brooklyn Bros. Pizzeria
10.2021 - Current
Makes and hand rolls dough for multiple locations
Makes sauces and other sides for the restaurants
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Cultivated interpersonal skills by building positive relationships with others.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Assists other coworkers in providing good service to customers
Helps set up prep kitchen and others for success
Greeted customers entering store and responded promptly to customer needs.
Used POS system to enter orders, process payments and issue receipts.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Sales Associate
Mailbox Junction
09.2021 - 10.2021
Assists customers in mailing and shipping concerns in a friendly and polite manner
Helps customers decide on which shipping partner to use and make recommendations suitable for the item(s)
Maintains an organized environment for customer convenience
Presents a professional and calm demeanor when welcoming customers.
Host
Red Robin
04.2021 - 09.2021
Mastered the ability to remain calm in stressful situations
Follow proper company protocols when opening and closing to ensure restaurant efficiency
Assisted guests in payments including cash, card, and rewards
Tasked with receiving and maintaining to-go orders
Assisted in helping servers bus tables
Learned how to effectively listen and help make suggestions in assisting customers with selecting dietary restricted food options.
Server
Windsor Square Senior Apartments
08.2018 - 03.2021
Mastered the ability to multitask serving, dishwashing, expediting, bussing, and rolling silverware
Completed thorough and accurate opening and closing procedures
Presented residents with menus and specials promptly after seating
Assisted kitchen staff with preparing salads, appetizers, and other meal preparations
Tasked with restocking, rotating, and organization of new products
Followed proper cleaning protocols while closing, opening, and general deep cleaning
Assisted residents in selecting appetizers, entrees, and desserts and recommended alternative items for food allergies and gluten intolerances.
Education
Arts & Technology Highschool
Marysville, WA
01.2017
Skills
Friendly
Organized
Attentive
Team Player
Takes initiative
Adaptable
Excels in a fast-paced environment
Creative problem solving
Fast learner
Restaurant services-oriented
Flexibility
Punctuality
Money Handling
Service Minded
Point of Sale proficiency
References
Heather Schwarts - Executive Chef ws, 425-780-0789
Deborah Clark - Dining Room Coordinator ws, 360-348-1350