Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Siearra Cook

Tinley Park,IL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Property Manager

Sudler Management
04.2025 - Current
  • Oversaw property operations, ensuring compliance with regulations and company policies.
  • Developed and implemented strategic plans to enhance property performance and tenant satisfaction.
  • Managed budgets, maximizing profitability through cost control and revenue enhancement strategies.
  • Coordinated maintenance schedules, optimizing service delivery and reducing downtime for residents.
  • Established strong relationships with vendors to negotiate contracts and secure favorable terms.
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Streamlined operations, implementing efficient property management software systems for tracking tenant data, financials, and maintenance requests.
  • Handled terminations, performance evaluations and staff coaching to maintain top property operations.
  • Responded to escalated resident concerns and issues and monitored resolution.
  • Created reports, recorded contracts and kept employee records in corporate database and accounting software.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Planned special events such as lotteries, dedications and project tours.

Property Manager

Firstservice Residential
10.2022 - 04.2024
  • Managed property operations, ensuring adherence to policies and regulations.
  • Oversaw maintenance schedules, improving service response times and tenant satisfaction.
  • Developed and implemented budget plans, optimizing resource allocation across properties.
  • Established strong tenant relationships, enhancing community engagement and retention rates.
  • Conducted regular property inspections, identifying areas for improvement and proactive maintenance needs.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective buyers quickly.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Facilitated stakeholder meetings to align project goals and address concerns.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed project status updates to stakeholders and executive management.

Sales and Marketing Associate

Bozzuto Management Company
04.2019 - 10.2022
  • Developed and executed marketing strategies to enhance brand visibility and drive customer engagement.
  • Collaborated with cross-functional teams to streamline sales processes and improve lead generation efforts.
  • Analyzed market trends to identify opportunities for product positioning and competitive advantage.
  • Created targeted promotional campaigns, leveraging digital marketing tools to optimize outreach effectiveness.
  • Facilitated property viewings and responded to tenant inquiries to enhance leasing opportunities.
  • Processed rental applications and conducted background checks to ensure tenant eligibility and compliance.
  • Managed lease agreements, ensuring accuracy in documentation and adherence to company policies.
  • Collaborated with maintenance teams to address tenant concerns promptly, improving resident satisfaction rates.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Used Yardi to keep record of financial transactions and rental applications.
  • Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
  • Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Planned special events such as lotteries, dedications and project tours.

Emergency Room Technician

Advocate South Suburban Hospital
01.2013 - 10.2022
  • Performed initial patient assessments and triaged cases to prioritize urgent care needs.
  • Assisted medical staff with procedures, ensuring adherence to safety protocols and infection control practices.
  • Monitored vital signs and documented changes in patient conditions for timely interventions.
  • Collaborated with multidisciplinary teams to streamline patient flow and enhance service delivery in the ER.
  • Trained new technicians on emergency protocols, equipment usage, and best practices for patient care.
  • Implemented inventory management systems to ensure availability of essential supplies and equipment in the ER.
  • Conducted regular quality assurance checks on medical equipment to maintain operational readiness and compliance standards.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.

CNA

Westview Services
08.2006 - 01.2013
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff promptly.
  • Maintained cleanliness of patient rooms and common areas, promoting hygiene standards.
  • Supported team in implementing care plans tailored to individual patient needs.
  • Communicated effectively with patients and families, providing updates on care progress.
  • Participated in training sessions for new staff, fostering a collaborative environment.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Documented patient information and care activities in electronic health record.

Education

High School Diploma -

East Senior High School
Duluth, MN

Bachelor of Science - Health Sciences

Western Governors University
Salt Lake City, UT
12-2025

Bachelor of Science - Business Administration And Management

Walden University
Minneapolis, MN
12-2025

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Staff management
  • Administrative support
  • Critical thinking
  • Customer relations
  • Creative and adaptable
  • Sales and marketing
  • Dispute handling
  • Capital projects management

Certification

  • CAM- Community Association Manager
  • CNA - Certified Nurse Assistant

Timeline

Property Manager

Sudler Management
04.2025 - Current

Property Manager

Firstservice Residential
10.2022 - 04.2024

Sales and Marketing Associate

Bozzuto Management Company
04.2019 - 10.2022

Emergency Room Technician

Advocate South Suburban Hospital
01.2013 - 10.2022

CNA

Westview Services
08.2006 - 01.2013

High School Diploma -

East Senior High School

Bachelor of Science - Health Sciences

Western Governors University

Bachelor of Science - Business Administration And Management

Walden University

Similar Profiles

CREATE PROFILE