Summary
Overview
Work History
Skills
Timeline
Generic

Siedah Smith

Tampa,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Data Entry Clerk

Optum, UnitedHealth Group
Tampa, FL
01.2015 - Current
  • Supported data entry across departments as requested, switching promptly to new projects.
  • Exceeded quality goals to support team productivity.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Identified discrepancies between source documents and entered data.
  • Utilized specialized software applications related to the job role.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Followed up on pending tasks until completion.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Created spreadsheets to track data entries.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.

Release of Information Specialist Team Lead

Bayfront Health St. Petersburg
St. Petersburg, FL
07.2013 - 01.2015
  • Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Pulled patient records and transferred information to appropriate parties.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Reviewed requester information to obtain patient data from electronic, off-site or physical records in compliance with HIPAA guidelines.
  • Verified accuracy of released information prior to dissemination.
  • Maintained confidentiality of all patient records in accordance with HIPAA guidelines.

Imaging Specialist

Bayfront Health St. Petersburg
St. Petersburg, FL
11.2012 - 07.2013
  • Converted documents for specific personnel or project needs.
  • Set up documents for individual projects based on specifications.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Reviewed medical records for accuracy and completeness, ensuring all documents were up to date and in compliance with regulations.
  • Maintained detailed logs of all activities related to chart reviews, including any changes made to patient records.
  • Maintained positive working relationship with fellow staff and management.

Receptionist

Restaurant Depot
Tampa, FL
10.2012 - 07.2013
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Verified visitors' identification cards before allowing access to the building.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Greeted and directed visitors to appropriate personnel and answered average of 30 calls and emails daily.

Medical Assistant

Premier Family Practice
Atlanta, GA
01.2012 - 10.2012
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Incorporated outside records into charts and EHR.
  • Administered injections, medications and treatments as directed by the physician.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Supported administrative staff by processing payments.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patient examinations.
  • Organized patient charts before each day's clinic sessions began.

Skills

  • Proficient With Microsoft Office
  • Data Accuracy
  • Multitasking
  • Organization and Time Management
  • Data Security
  • Data Entry
  • Spreadsheet Management
  • Customer Service-Oriented
  • 60 WPM

Timeline

Data Entry Clerk

Optum, UnitedHealth Group
01.2015 - Current

Release of Information Specialist Team Lead

Bayfront Health St. Petersburg
07.2013 - 01.2015

Imaging Specialist

Bayfront Health St. Petersburg
11.2012 - 07.2013

Receptionist

Restaurant Depot
10.2012 - 07.2013

Medical Assistant

Premier Family Practice
01.2012 - 10.2012

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Siedah Smith