Siena Brennan
Athens,GA
Summary
Proven to excel in high-pressure environments, I offered excellent customer service and cash handling skills at Cherry Street Brewpub, enhancing guest satisfaction and streamlining operations. In addition, strong work ethic and quick learning ability supported Live Nation's sustainability efforts, demonstrating significant adaptability and commitment to excellence across diverse roles.
Overview
3
3
years of professional experience
Work History
Server
Cherry Street Brewpub
10.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Created comfortable relationships with regular customers.
Host
Cherry Street Brewpub
03.2023 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sustainability
Live Nation
04.2022 - 11.2022
- Supported sustainability initiatives through responsible waste management and recycling practices.
Dog Daycare Attendant
Camp Bow Wow
11.2021 - 04.2022
- Reduced the risk of accidents by closely supervising play areas and quickly addressing any signs of aggression or distress in dogs.
- Gave dogs proper attention to promote a secure environment.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed difficult pets using patience, ensuring a stress-free experience for both dogs and their owners.
Front of House Employee
Zaxbys
06.2021 - 11.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations while keeping excellent service standards, even during peak hours or understaffed shifts.
- Delivered attentive service and answered customers questions in a timely manner.
- Performed opening and closing duties daily to ensure restaurant readiness for each days operations.
Education
Associate of Arts - Business
University of North Georgia
Watkinsville04.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Sales Techniques
- Quick Learner
- Time Management
Languages
German
Native or Bilingual
Timeline
Server
Cherry Street Brewpub
10.2023 - 06.2024
Host
Cherry Street Brewpub
03.2023 - 10.2023
Sustainability
Live Nation
04.2022 - 11.2022
Dog Daycare Attendant
Camp Bow Wow
11.2021 - 04.2022
Front of House Employee
Zaxbys
06.2021 - 11.2021
Associate of Arts - Business
University of North Georgia
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