Siena Moss
Essex,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Aerospace Quality Inspector
The Gill Corporation
05.2024 - Current
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
- Identified defects during cyclical checks.
- Performed visual inspections and non-destructive tests where appropriate.
Part Time Dog Daycare Attendant
Dogtopia Hotel
02.2019 - 01.2025
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Coordinated with outside vendors such as groomers or trainers when necessary to provide additional services requested by clients.
- Boosted pet owners'' confidence in our services through regular updates and clear communication regarding their pets'' wellbeing.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Gave animals proper attention to promote secure environment in owner's absence.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Veterinary Receptionist
Eye Care for Animals
03.2023 - 05.2024
- Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Managed office bookkeeping with insurance billing and patient payments.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Quality Control Auditor
Ryder warehouse Organization
02.2023 - 01.2024
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
- Conducted organizational safety program reviews per department protocols.
- Analyzed supplier performance data to identify trends and potential risks, resulting in a more reliable supply chain.
Inventory Control Specialist
Gordon Food Service
09.2018 - 08.2023
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
Veterinary Receptionist
Banfield Pet Hospital-
09.2018 - 03.2023
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Entered data from pet records and office visits into computer system.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Certificate of Technical Studies - Medical Assistance
Fortis Insitute
Towson, MD11-2013
High School Diploma -
Dunbar High School
Baltimore, MD05-2012
Skills
- Patience and empathy
- Animal handling expertise
- Pet first aid
- Safety protocol adherence
- Room preparation
- Animal care expertise
Timeline
Aerospace Quality Inspector
The Gill Corporation
05.2024 - Current
Veterinary Receptionist
Eye Care for Animals
03.2023 - 05.2024
Quality Control Auditor
Ryder warehouse Organization
02.2023 - 01.2024
Part Time Dog Daycare Attendant
Dogtopia Hotel
02.2019 - 01.2025
Inventory Control Specialist
Gordon Food Service
09.2018 - 08.2023
Veterinary Receptionist
Banfield Pet Hospital-
09.2018 - 03.2023
Certificate of Technical Studies - Medical Assistance
Fortis Insitute
High School Diploma -
Dunbar High School
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