SIENG SAM
Rosemead,CA
Summary
Highly motivated and customer-focused professional with excellent interpersonal skills and a solid foundation in computer knowledge.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sailor
Navy
05.2024 - 08.2024
- Stood watch while underway to facilitate communications and maintain onboard safety and security.
- Loaded, stored and securely transferred bunkers, oils and bilge to maintain safety and protect natural environment.
- Inspected lifesaving and visual-signaling equipment for defects.
- Updated, maintained and prepared photocopies of checklists, familiarization lists, and key logs.
Real Estate Agent
EXP
06.2023 - 02.2024
- Client Relationship Management, Teamwork and Collaboration, Expert Negotiation, Market Knowledge
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Material Handler
Toshiba
07.2023 - 10.2023
- Assembling products and ready them for shipment, Adept at handling multiple complex tasks simultaneously, Maintain the tools used to create products
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Customer Service Manager
Pastel Nail Lounge
11.2018 - 08.2022
- Customer Relationship Management, Customer Issue Resolution, Training and Development, Process Improvement
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Followed through with client requests to resolve problems.
Licensed Manicurist
Bamboo Nails Spa
07.2016 - 10.2018
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Responded to customer requests and concerns about gel application and nail art designs.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
Education
High School Diploma -
VIETNAM
Skills
- Communication
- Adaptability
- Teamwork
- Time management
- Emotional intelligence
- Knowledgeable in Microsoft Office
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Sailor
Navy
05.2024 - 08.2024
Material Handler
Toshiba
07.2023 - 10.2023
Real Estate Agent
EXP
06.2023 - 02.2024
Customer Service Manager
Pastel Nail Lounge
11.2018 - 08.2022
Licensed Manicurist
Bamboo Nails Spa
07.2016 - 10.2018
High School Diploma -
VIETNAM
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