Sienna Bertsch
Fullerton,CA
Summary
Dynamic professional with a proven track record at Fullerton Family YMCA, excelling in roles requiring physical fitness and strong communication. Demonstrated leadership through effective problem-solving and adaptability in emergencies, enhancing patron satisfaction and swimmer confidence. Skilled in CPR and computer applications, embodying teamwork and public safety knowledge.
Overview
1
1
year of professional experience
Work History
Lifeguard
Fullerton Family YMCA
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid, CPR, and administering Emergency Oxygen to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Swim Instructor
Fullerton Family YMCA
06.2024 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Private Dog Sitter
Private Household
06.2024 - 08.2024
- Supported clients during extended travel by providing consistent updates, photos, and videos of their pets' activities and wellbeing.
- Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
- Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
- Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
Education
Bachelor of Science - Computer Science
California State University, Fullerton
Fullerton, CA05-2028
High School Diploma -
Sunny Hills High School
Fullerton, CA05-2024
Skills
- Strong communicator
- Effective problem-solver
- Physical fitness
- Leadership qualities
- Adaptability in emergencies
- Public safety knowledge
Accomplishments
[Athletics]
- Most Improved Award
- Rookie of the Year
- 2022-2024 Team Co-Captain
- 2022 Freeway League Champions
- Freeway League 1st Team
- Freeway League Champions
- 2023 CIF SS Division 3 Finalist
- 2023 Team MVP Award
- 2023 All CIF 1st Team
- 2023 Bronze Medal in Junior Olympics
- Hawaiian Invitational 2nd place
- All CIF 1st Team - Division 2
- 1st Team Freeway League
Timeline
Lifeguard
Fullerton Family YMCA
06.2024 - Current
Swim Instructor
Fullerton Family YMCA
06.2024 - Current
Private Dog Sitter
Private Household
06.2024 - 08.2024
Bachelor of Science - Computer Science
California State University, Fullerton
High School Diploma -
Sunny Hills High School
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