Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sienna Hernandez

Sacramento,CA

Summary

Dedicated student graduate interested in applying excellent communication and interpersonal skills to a new and challenging administration support role. Detail-oriented team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Zócalo
08.2022 - Current
  • Good communication skills and timing, Fast paced environment, Organization, Customer service skills, Memory, Conflict resolutions, patience
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server/Bartender

Mikuni Japanese Restaurant
06.2020 - 06.2022
  • Ability to adapt to different crowds, Translation between menu and guest request, Accommodating diverse customers while maintain accuracy, Able to work fast and efficient under pressure
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Assistant/ Receptionist

Yackzan Group
06.2021 - 08.2021
  • Performed administrative support functions under minimal to no supervision which included maintaining resident files as well as apartment complex files, accepting rental payments and taking them to the bank, imputing new work orders, completing existing work orders, and updating resident information on a Yardi System accurately and on a timely basis
  • Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
  • Streamlined administrative tasks such as document scanning, photocopying, and mail distribution to enhance office efficiency.
  • Improved response times by accurately taking messages for staff members who were unavailable or in meetings at the time of the call.

Leasing Consultant

FPI Management
11.2020 - 02.2021
  • The communication sales representative
  • The responsibilities include interacting with residents, both potential and existing to assist with providing accurate information about our property, properly processing rental applications, securing lease agreements from qualified persons
  • All job duties in accordance with Fair Housing laws and the Company's policy and supports the overall objective of meeting the expectations of the client
  • Basic Computer Skills:(MS Office, Google Apps, Property Management Related Software, Email, Internet)

Education

Bachelor of Arts - Political Science

California State University - Sacramento
Sacramento, CA
12.2023

Skills

  • Strategy
  • Operations
  • Product Marketing
  • Data Visualizations
  • Digital Advertising
  • Stata Lab
  • Project Managment
  • English
  • Microsoft Office/ Excel
  • Yardi
  • Retention Strategies
  • Organizational Development

Timeline

Server/Bartender

Zócalo
08.2022 - Current

Assistant/ Receptionist

Yackzan Group
06.2021 - 08.2021

Leasing Consultant

FPI Management
11.2020 - 02.2021

Server/Bartender

Mikuni Japanese Restaurant
06.2020 - 06.2022

Bachelor of Arts - Political Science

California State University - Sacramento

Similar Profiles

CREATE PROFILE
Sienna Hernandez