Sienna Hoagland
Moorestown,NJ
Summary
Dynamic and results-oriented System Analyst/IT Consultant with proven track record of leveraging technology to optimize business processes and drive organizational success. Equipped with a comprehensive understanding of both technical and business domains. Seeking to apply expertise and passion for technology to drive efficiency, enhance productivity, and achieve strategic goals in a dynamic professional environment.
Overview
5
5
years of professional experience
Work History
Project Manger/Lead
Hallden Global Solutions (HGS)
01.2023 - Current
- Identified potential risks early in planning stages, enabling proactive mitigation strategies to be put into place.
- Created detailed progress reports for management review, maintaining transparency about project status at all times with client.
- Developed contingency plans proactively so that unexpected challenges could be addressed without derailing established project timelines or budgets.
- Balanced multiple simultaneous project deadlines without compromising the quality or timeliness of deliverables.
IT Consultant
CSI Healthcare IT
02.2021 - Current
- Managed and supported over 30 healthcare systems during to new EMR system transition.
- Performed software testing to uncover bugs and troubleshoot EPIC software issues prior to application launch.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Adjusted design parameters to boost performance and incorporate new features.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Inspected equipment, assessed functionality and optimized controls.
- Troubleshot EPIC software issues to achieve architecture compatibility.
Systems Analyst
Furst Baumeister Associates Limited
07.2020 - 01.2023
- Answer and register incidence of local and global users regarding IT resources.
- Realize maintenance (for multiple applications) activities, user management, configuration management activities and releases on IT applications.
- Provide quick and adequate second line support to uses regarding IT incidents and keep internal and external stakeholders informed about status and result.
- Keep up with in- and external developments, tools, and establish technologies, consider relevancy/ suitability and formulate improvements on IT resources.
- Initiate and realize improvements regarding to the incident, problem and change management process and activities.
Nutrition Technician
Robert Wood Johnson University Hospital
10.2019 - 05.2020
- Under the supervision of dietitians, may plan and produce meals based on established guidelines, teach principles of food and nutrition, or counsel individuals.
- Assisted dietitians in instruction of patients on special diets; inscribed special menus; recommended supplemental feedings.
- Responsible for maintaining all resident records/menus that pertained to the dietary department Direct families and individuals in food preparation, selection, and menu planning, based upon nutritional requirements
- Calculated patient's intake and documented percentage consumption
- Maintained systems for menu management and nutritional data.
- Handled calls per day to address customer inquiries and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelors of Science - Information Technology & Informatics, Health Administration
Rutgers, The State University of New Jersey, Douglass College
New Brunswick, NJ01.2021
Skills
- UX Performance Analysis
- Business Intelligence Testing
- Data Summaries
- Information Flow Management
- Trend Data Analysis
- RDMS Development and SQL
- Teamwork and Collaboration
- Object-Oriented Programming
- Performance Evaluation and Optimization
- Data Storage and Retrieval
- Information systems improvements
- Databases: Oracle, MongoDB
- Data Structures and Algorithms
- Software Evaluation
- Epic: Cadence, Ambulatory, ASAP
- Troubleshooting Network Issues
- Hardware and Software Repair
- Network and Server Troubleshooting
- Technological Alignment
- Hardware and Software Optimization
Timeline
Project Manger/Lead
Hallden Global Solutions (HGS)
01.2023 - Current
IT Consultant
CSI Healthcare IT
02.2021 - Current
Systems Analyst
Furst Baumeister Associates Limited
07.2020 - 01.2023
Nutrition Technician
Robert Wood Johnson University Hospital
10.2019 - 05.2020
Bachelors of Science - Information Technology & Informatics, Health Administration
Rutgers, The State University of New Jersey, Douglass College
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