Summary
Overview
Work History
Education
Skills
Painting and crafts
Timeline
Generic

Sienna Jeffries

Midvale

Summary

Motivational and high energy leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

In addition, I am a licensed behavioral health technician with a background in addiction, recovery, mood disorders, and overall the human brain and development. Safety is my number one priority as well as reminding each patient that they are humans and not psych patients. I remind the patients by engaging and interacting with each individual like they are humans instead of a paycheck.

Overview

5
5
years of professional experience

Work History

Cupbop Korean BBQ

Assistant Manager|
08.2019 - Current
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Behavioral-health-technician

Highland Ridge Hospital
06.2021 - 04.2024
  • Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
  • Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Maintained accurate documentation of patient progress and treatments received.
  • Monitored patient safety in all areas of the facility.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Conducted searches of clients upon return to facility.
  • Established and maintained professional working relationships with clients, staff and public.

Education

High School Diploma -

Herriman High School
Herriman, UT
07.2021

Skills

  • Food safety knowledge
  • Cleanliness and hygiene
  • Excellent customer service
  • Menu Memorization
  • Allergy accommodations
  • Food storage practices

    • Mental health

  • De-escalation Strategies
  • Documentation skills
  • Conflict de-escalation
  • Mental Health Support
  • Crisis handling
  • Patient Observation

Painting and crafts

Emotional Expression

 It provides a non-verbal outlet for expressing emotions, which can be especially helpful for those who find it difficult to articulate their feelings.

Stress Reduction

 Engaging in creative activities can reduce stress and promote relaxation. The process of creating art can be meditative and calming.

Self-Exploration

 Art therapy encourages self-exploration and self-awareness. By creating art, individuals can gain insights into their thoughts, emotions, and behaviors.

Problem-Solving It can help individuals develop coping skills and strategies for dealing with emotional conflicts and challenges.

Enhanced Well-Being

Overall, art therapy can improve mental and emotional well-being, helping individuals feel more balanced.

Timeline

Behavioral-health-technician

Highland Ridge Hospital
06.2021 - 04.2024

Cupbop Korean BBQ

Assistant Manager|
08.2019 - Current

High School Diploma -

Herriman High School

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Sienna Jeffries