Sienna Lee
Arroyo Grande
Summary
Hardworking and dependable with a strong background in hospitality and childcare. Excited to bring a positive attitude, strong work ethic, and people-first mindset to a new opportunity.
Overview
5
5
years of professional experience
Work History
Ticket Booth
Mustang Waterpark
Lopez Lake
06.2025 - 08.2025
- Greeted and assisted over 300 guests daily with ticket purchases and park entry information in a courteous and efficient manner.
- Accurately handled cash, credit card transactions, and online ticketing systems, maintaining 100% accuracy in balancing the cash drawer at the end of each shift.
- Provided detailed information about park rules, policies, attractions, and season pass benefits to ensure guest satisfaction.
- Maintained a clean and organized work area and ensured brochures and signage were always stocked and up-to-date.
- Addressed guest questions and resolved minor complaints or concerns professionally, escalating to supervisors as needed.
- Supported other front gate operations, including wristband distribution, scanning tickets, and assisting with group check-ins.
Sidewalk Cafe
Arroyo Grande
06.2025 - 08.2025
- Took food and beverage orders accurately and efficiently, handling dine-in and takeout requests.
- Delivered food to tables promptly and ensured guest satisfaction throughout their dining experience.
- Maintained cleanliness and organization of the dining area, host stand, and service stations.
- Collaborated with kitchen staff and fellow servers to ensure smooth and efficient service.
- Handled basic cashier duties, including processing payments and making accurate change.
- Followed health and safety regulations regarding food handling, sanitation, and workplace cleanliness.
Host & Server
Cape Cod Eatery and Taphouse
Shell Beach
01.2021 - 01.2024
- Greeted and seated guests in a fast-paced restaurant, managing waitlists and coordinating table turnover
- Delivered high-quality service to customers, taking orders, handling payments, and ensuring guest satisfaction
- Maintained cleanliness, followed health and safety protocols, and contributed to a positive team environment
- Communicated effectively with kitchen and front-of-house staff to maintain smooth operations
Education
Coastal Christian School
Skills
- Customer Service
- Communication
- Multitasking
- Time Management
- Childcare
- Youth Engagement
- Dependability
- Professionalism
- Conflict Resolution
- Patience
- Teamwork
- Adaptability
- Hard-working
- Quick learner
Accomplishments
- Customer Service Excellence - Improved customer satisfaction through attentive service and communication.
- Childcare Professional Competence - Managed childcare for multiple families, achieving a 100% satisfaction rate.
- Operational Efficiency Enhancement - Reduced wait times through efficient guest coordination and table management.
References
Available upon request.
Contacts
+1 805 710 2007, slee947@icloud.com
Timeline
Ticket Booth
Mustang Waterpark
06.2025 - 08.2025
Sidewalk Cafe
06.2025 - 08.2025
Host & Server
Cape Cod Eatery and Taphouse
01.2021 - 01.2024
Coastal Christian School
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