Sienna Marino
Marlboro
Summary
Sienna Marino, a 19-year-old sophomore at Rowan University from Staten Island, New York, now residing in New Jersey. Pursuing a psychology degree with plans for a master's in occupational therapy. Has been consistently employed since age 16, gaining a wide array of valuable work experiences.
Overview
5
5
years of professional experience
Work History
Teacher Assistant
YMCA Daycare
04.2022 - 01.2025
- I currently work here when I go home for breaks during college. I am a teacher in a classroom and learn valuable lessons on ways to work with children 5 and under
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Promoted a growth mindset among students by encouraging perseverance and resilience in overcoming challenges.
Waitress/Cashier
Red Tomato
04.2022 - 10.2022
- I took orders from tables and brought customers their food. Learned valuable lessons about customer service and hospitality.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Customer Service Associate
David's Bridal
06.2021 - 04.2022
- Provide a positive experience to customers who wish to purchase a dress for their wedding. Assist with fittings and alterations. I answered phones as well and made appointments.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Customer Service Associate
Hollister
01.2020 - 02.2022
- Contributed to customer's experience, assisted them with their purchases. Helped keep the store clean and organized
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2027
Skills
- Childcare experience
- Effective multitasking
- Childcare for toddlers
- Experience with developmental disabilities
- Customer service experience
- Team-based learning
- Effective parent-teacher communication
- Collaborative teamwork
- Effective classroom management
- Facilitating group instruction
- Child development expertise
Personal Information
- Age: 19
- Authorized To Work: US
Timeline
Waitress/Cashier
Red Tomato
04.2022 - 10.2022
Teacher Assistant
YMCA Daycare
04.2022 - 01.2025
Customer Service Associate
David's Bridal
06.2021 - 04.2022
Customer Service Associate
Hollister
01.2020 - 02.2022
Bachelor of Arts - Psychology
Rowan University
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