Sienna Murray
Roseville
Summary
Healthcare | Marketer
Diligent Healthcare Aide with solid background in mental health care. Demonstrates ability to provide compassionate patient care and contribute to treatment plans. Utilized communication and clinical skills to support patients' well-being. Experienced with marketing strategies, campaign management, copywrite, digital design, and market analysis. Utilizes targeted marketing techniques to enhance brand visibility and customer engagement. Track record of effective collaboration and delivering successful marketing projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver Attendant
ExpertCare
07.2020 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
- Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
- Collaborated closely with multidisciplinary teams to develop comprehensive care plans that addressed all aspects of the client's wellbeing.
- Conducted regular assessments of patient needs, adjusting care plans as necessary for improved quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Social Media Manager | Intern
My VAAS Incorporated
07.2022 - 11.2022
- Copywriter
- Marketed Services | Instagram, Facebook, LinkedIn
- Email Marketing | Mailchimp, Kajabi
- Cliental Services | Newsletters
- Managed multiple social media platforms for consistent messaging and optimal reach.
- Supported the team in organizing promotional events, resulting in increased follower growth and website traffic.
- Participated in brainstorming sessions, contributing innovative ideas that positively impacted overall marketing strategy development.
- Utilized analytics tools to monitor campaign success and adjust tactics accordingly for improved results.
- Enhanced audience engagement through the creation of visually appealing and relevant content.
- Developed a comprehensive social media calendar, ensuring timely posting of diverse content across various platforms.
- Developed creative and unique campaign visuals, including videos, GIFs, images, and Canva.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created content strategies for digital media.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Overnight Clerk
Kroger
06.2019 - 06.2019
- Restocked and organized merchandise in front lanes.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Performed duties with minimal supervision, demonstrating strong self-motivation and a proactive approach to problemsolving.
Receptionist & Marketing | Customer Service
My Escape Mission
01.2017 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Monitored clients and assisted with advice when solving puzzles
- Kept rooms and reception area clean and neat to give visitors positive first impression.
- Training of new hires
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted with planning office events and meetings for smooth execution.
- Handled assignments independently with good judgement and critical thinking skills.
- Social Media Management with Facebook
- Advertise business with Facebook, Snapchat, and Flyers
Softlines Associate | Sales & Customer Service
Kmart
12.2017 - 01.2018
- Assisted with seasonal merchandise changes, ensuring timely transition of displays and accurate labeling for promotional events.
- Resolved customer complaints professionally, addressing concerns efficiently to maintain a high level of customer satisfaction.
- Participated in routine meetings with store management to discuss performance metrics and identify areas for improvement in the Softlines area.
- Assisted customers with product inquiries, offering expert advice on features, sizing, and styling options.
- Ensured high levels of cleanliness throughout the Softlines area by regularly tidying shelves and performing daily light cleaning tasks.
- Monitored stock levels within the Softlines department to ensure adequate supply of popular items during peak periods or promotions.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating teamwork.
- Operated cash register to process customer transactions.
Education
Bachelor of Science - Psychology
University of Michigan
Flint, MI05-2025
Associate of Arts - Pre-Psychology
Macomb Community
Warren, MI05-2023
Skills
- Time Management
- Reliability
- Social Interaction
- Collaboration
- Detail Oriented
- Leadership
- Project Management
- Client Documentation
- Behavioral Management
- Marketing Strategist
- Idea Developer
- Copywriter Writing & Editing
- Microsoft & Google Software
- Email Marketer
- Graphic Design
Websites
Accomplishments
Attendance of Wayne State Business Program. Prompted with a team business project. My assigned team members accomplished a year business mentorship scholarship. Attendance of Wayne State C2 Pipeline, College of Engineer. Assigned a diabetic healthcare business idea to present in front of Shark Tank inspired panel. Team member met for several weeks and attended different seminars to help build project. Assigned School of Engineer to develop a prostatic for diabetics.
Awards
African American Excellence Award
Honor Roll of 3.5 or Higher
Wayne State C2 Pipeline Completion Award
Certification
- Person Centered [Expertcare]
- DWC Grievance and Appeals [Expertcare]
- Trauma Informed Care [Expertcare]
- Cultural Compliance [Expertcare]
- DWC HIPAA [Expertcare]
- DWC Abuse and Neglect [Expertcare]
- CPR | FA
- PEERS: Human Subjects Protection
- G.H.O.S.T. Certified [Genesee Human Oppression Strike Team]
Timeline
Social Media Manager | Intern
My VAAS Incorporated
07.2022 - 11.2022
Caregiver Attendant
ExpertCare
07.2020 - Current
Overnight Clerk
Kroger
06.2019 - 06.2019
Softlines Associate | Sales & Customer Service
Kmart
12.2017 - 01.2018
Receptionist & Marketing | Customer Service
My Escape Mission
01.2017 - 03.2019
Bachelor of Science - Psychology
University of Michigan
Associate of Arts - Pre-Psychology
Macomb Community
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