Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Sienna Pina

Odessa

Summary

Results-driven professional skilled in cash handling, inventory management, and team leadership. Track record of training new employees and resolving conflicts, ensuring a safe and efficient work environment. Dynamic team lead with experience in training staff and enhancing customer service. Expertise in inventory management and conflict resolution contributes to efficient store operations and a positive customer experience. Dedicated cashier with strong skills in cash handling and customer service. Proven ability to train team members and manage inventory, ensuring smooth operations and high customer satisfaction. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

United Supermarkets
Odessa
05.2024 - 08.2025
  • Handled cash, credit, and debit transactions accurately and securely.
  • Supported promotional activities by informing customers about ongoing sales or discounts.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Barista Manager

Presotea
Odessa
05.2024 - 11.2024
  • Trained new baristas on drink preparation and customer service standards.
  • Managed inventory levels and ordered supplies to ensure product availability.
  • Ensured compliance with health and safety regulations in the beverage preparation area.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.

Cashier Team Lead

Chik-Fil-A
Odessa
12.2023 - 04.2024
  • Trained new cashiers on register operations and customer interaction techniques.
  • Supervised cashier team to ensure efficient customer service during peak hours.
  • Managed cash handling procedures to maintain accuracy and security of transactions.
  • Assisted with inventory management by monitoring stock levels at the front counter.
  • Enforced company policies and procedures to maintain a safe work environment.

Education

High School Diploma -

Permian High School
Odessa, TX
05-2025

Skills

  • Customer service
  • Team leadership
  • Cash handling
  • Inventory management
  • Conflict resolution
  • Time management
  • Staff training
  • Cash drawer balancing
  • Reliability and punctuality
  • Training and development
  • Multitasking and organization
  • Professionalism and courtesy

Affiliations

  • 2024-2025 All State Vocalist
  • 2025 sacking champion for the United Supermarkets company
  • Varsity choir for 10 years
  • Baking champion for my school fundraiser

Accomplishments

  • 3 plaques in honor of my choir accomplishments
  • graduated with five chords and an all state medal

Certification

  • I have multiple certificates for my accomplishments in musical arts

References

References available upon request.

Timeline

Cashier

United Supermarkets
05.2024 - 08.2025

Barista Manager

Presotea
05.2024 - 11.2024

Cashier Team Lead

Chik-Fil-A
12.2023 - 04.2024

High School Diploma -

Permian High School