Sienna Ricchio

Self-Employed – Age 13 – Present (16 Years of Experience)

• Provided in-home care for elderly family members, assisting with daily activities such as bathing, dressing, feeding, and mobility support.

• Cleaned and dressed wounds, changed adult diapers, and ensured hygiene standards were met for patient comfort.

• Monitored vital signs and health conditions, managing medications, and reporting changes as necessary.

• Experienced in operating the Hoyer lift and other hospital machinery to assist with safe patient transfers.

• Ensured a safe and clean home environment by performing heavy housekeeping tasks such as moving furniture (dressers, beds), organizing, and redecorating homes.

• Played games like trivia to engage patients and keep their minds active, providing both entertainment and mental stimulation.

• Offered emotional support and companionship during challenging times, contributing to a positive caregiving experience.

• Provided assistance in completing daily tasks, reducing the burden on family members.

• Traveled to clients’ homes to deliver care, promoting continuity of care and improving patient outcomes.

• Prepare and serve a variety of alcoholic and non-alcoholic beverages, ensuring high-quality presentations and adherence to recipes.

• Provide exceptional customer service by engaging with guests, taking drink orders, and addressing inquiries promptly and courteously.

• Operate the cash register, process payments, and manage cash transactions accurately while maintaining a balanced drawer.

• Maintain a clean and organized bar area, including washing glassware and sanitizing surfaces to meet health and safety standards.

• Ensure compliance with local, state, and federal alcohol laws and regulations while monitoring guest consumption to promote responsible service.

• Stock and replenish bar supplies, including garnishes, mixers, and glassware, to ensure efficient service during peak hours.

• Collaborate with kitchen staff to deliver timely and accurate service, enhancing the overall dining experience for guests.

• Assist with bar inventory management, including tracking supplies and placing orders as needed.

• Create a welcoming atmosphere by fostering positive interactions and rapport with patrons, contributing to customer satisfaction and repeat business.

• Oversee night operations, ensuring the smooth and efficient functioning of the hotel during overnight hours.

• Manage the night audit process, including reconciling daily financial transactions, preparing financial reports, and verifying guest accounts for accuracy.

• Supervise and train night audit staff, ensuring high standards of service and compliance with company policies and procedures.

• Address guest inquiries, concerns, and complaints promptly and effectively, maintaining a high level of customer satisfaction.

• Coordinate with various departments, including front desk, housekeeping, and security, to ensure seamless communication and operations during the night shift.

• Monitor and maintain inventory levels of supplies and equipment necessary for night operations.

• Implement and uphold safety and security protocols to protect guests and hotel property during overnight hours.

• Analyze financial data and provide insights to management for improving operational efficiency and profitability.

• Efficiently pick and pack orders for shipment, ensuring accuracy and timeliness to meet customer expectations.

• Utilize warehouse management systems to track inventory and maintain accurate stock levels.

• Perform quality checks on items before packaging to ensure products meet company standards.

• Collaborate with team members to optimize workflow and maintain a clean and organized work environment.

• Adhere to safety protocols and best practices while operating equipment and handling products.

• Packing/8 pallets per day min
• Assembling/machinery items
• Picking/items customers ordered

• Management of office personnel and health care records
• Maintaining a clean and enjoyable working environment
• Handling external or internal communication or management systems and health care workers
• Managing clerical or other administrative staff
• Organizing, arranging and coordinating meetings
• Sorting and distributing incoming and outgoing post, payroll, and billing services