Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sienna Torres

Alhambra,CA

Summary

Experienced in delivering exceptional customer service in high-paced environments, both in person and over the phone. Actively pursuing a Registered Nursing degree with a strong commitment to ongoing education and professional development. Passionate about providing outstanding patient care and eager to begin a meaningful career in the medical field. Certified in Basic Life Support (BLS) and Automated External Defibrillator (AED) use.

Overview

3
3
years of professional experience

Work History

Certified Nursing Assistant In Training

Royal Vista Care Center/Regan Career Institute
06.2025 - 07.2025
  • Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
  • Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
  • Provided customized care according to individual health plan.
  • Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
  • Maintained compliance with HIPAA and organizational privacy-protecting policies.
  • Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.

Crew Member

Chipotle
08.2023 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Customer Service Representative (Seasonal)

Agape Air Conditioning & Heating
05.2023 - 09.2023
  • Handled escalated calls efficiently during peak season, finding satisfactory resolutions for both customers and the company alike.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Crew Member

McDonald's
12.2022 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Alhambra High School
Alhambra, CA
05-2024

Associate of Science - Nursing

East Los Angeles College
Monterey Park, CA
05-2026

Certified Nursing Assistant Certification -

Regan Career Institute
El Monte, CA
07-2025

Skills

  • BLS/AED Certified
  • Excellent Customer Service
  • Telephone Inquiries with Great Communication Skills
  • Teamwork and Collaboration
  • Great at Multitasking and Organization
  • Efficient Time Management

Timeline

Certified Nursing Assistant In Training

Royal Vista Care Center/Regan Career Institute
06.2025 - 07.2025

Crew Member

Chipotle
08.2023 - Current

Customer Service Representative (Seasonal)

Agape Air Conditioning & Heating
05.2023 - 09.2023

Crew Member

McDonald's
12.2022 - 05.2023

High School Diploma -

Alhambra High School

Associate of Science - Nursing

East Los Angeles College

Certified Nursing Assistant Certification -

Regan Career Institute

Similar Profiles

CREATE PROFILE