Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
6
6
years of professional experience
Work History
Quality Technician
Tesla Motors, Inc
04.2023 - Current
Improved product quality by conducting thorough inspections and identifying areas for improvement.
Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
Reduced production defects by collaborating with engineering teams to develop corrective actions.
Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
Streamlined the inspection process, reducing time spent on non-value-added tasks and increasing overall efficiency.
Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the entire production process.
Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
Coordinated efforts between Quality Control teams across multiple locations, fostering collaboration that improved overall consistency across sites'' operations.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Made recommendations on ways to improve testing procedures, production processes and training.
Collaborated with production staff to improve processes, reduce defects and optimize quality.
Proposed corrective actions to address recurring quality issues.
Tracked and analyzed product quality data to identify trends and insights.
Reported problems and concerns to management.
Collected and analyzed data to measure effectiveness of quality control processes.
Performed tests and inspections to conform to established standards.
Reviewed production processes and identified potential quality issues.
Recorded and organized test data for report generation and analysis.
Conducted data review and followed standard practices to find solutions.
Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Manufacturing Production Associate
Tesla Motors, Inc
03.2022 - 04.2023
Enhanced production efficiency by implementing lean manufacturing principles and optimizing workflow processes.
Reduced equipment downtime by performing regular maintenance checks and coordinating with maintenance teams for timely repairs.
Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
Streamlined inventory management by accurately tracking materials usage and updating records accordingly.
Supported continuous improvement initiatives by actively participating in EHS and implementing best practices learned from industry leaders.
Mentored new hires on company policies, standard operating procedures, and specific job responsibilities to foster a supportive work environment.
Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
Participated in troubleshooting efforts when problems arose during the manufacturing process in order to minimize disruptions to production schedules.
Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
Participated in regular performance reviews with supervisors to discuss areas of strength and opportunities for growth within the company, striving for continuous professional development.
Inspected final products to assess compliance with quality standards and established tolerances.
Made sure that products were produced on time and are of good quality.
Loaded and unloaded materials from conveyor belts to support continuous production.
Assembled products to meet production requirements and daily established quotas.
Utilized hand tools and machinery to safely complete assembly processes.
Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
Maintained organized work area by cleaning and removing hazards.
Met production targets and tight deadlines by collaborating closely with team members.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Commercial Mover
Olivarez, Inc
05.2018 - 02.2022
Improved efficiency by streamlining packing and unpacking processes for commercial moves.
Enhanced client satisfaction by providing professional, courteous service during all aspects of the move.
Reduced potential damages through careful handling and proper packing techniques for fragile items.
Safely operated moving trucks and equipment, ensuring timely delivery of clients'' belongings.
Collaborated with team members to develop efficient strategies for tackling large-scale commercial moves.
Maintained accurate inventory records to ensure all items were accounted for throughout the relocation process.
Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.
Increased productivity by training new team members on best practices in commercial moving procedures.
Facilitated clear communication between clients, supervisors, and coworkers by conveying important information about project details and timelines.
Contributed to a safe work environment by adhering to company policies and OSHA regulations at all times.
Managed time effectively, completing projects within established deadlines while maintaining high-quality service standards.
Developed lasting relationships with repeat customers through exceptional customer service skills and attention to detail in every project.
Demonstrated flexibility in adapting to changing schedules or unexpected circumstances during complex commercial moves.
Efficiently coordinated with other team members to load/unload trucks quickly, maximizing use of available resources.
Provided thorough post-move support, addressing any client concerns promptly and professionally.
Established trust with clients through consistent punctuality, reliability, and professionalism during each move.
Maximized workspace functionality at destination sites by carefully arranging furniture and equipment according to client specifications.
Maintained clean and organized workspaces, ensuring a professional appearance throughout the move process.
Followed verbal and written instructions to properly move and ship products.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Inspected items for damage and reported issues to supervisor for resolution.
Moved furniture and boxes using utility dolly and truck ramp.
Followed safety protocols to prevent accidents and injuries.
Cleaned and maintained truck and other equipment to maintain optimum working condition.
Arranged items at destination according to customer requests and instructions.
Prevented load shifting or damage by using bracing and strapping techniques.
Communicated with customers courteously and professionally to drive satisfaction.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 5000 lbs.
Strapped items down over protective padding to secure throughout transportation.
Verified quantity and description of materials received by checking merchandise against packing list.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Helped train new employees in safe practices and warehouse procedures.
Unpacked and repacked items in different quantities and configurations for shipment.
Maintained clean, orderly work environment free of hazards.
Used pallet jacks and other equipment to move materials.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Operated equipment while observing standard safety procedures.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Assembled pallets and crates for secure transportation of materials.
Verified documentation and condition of freight to assure quality standards were achieved.
Education
Bachelor of Science - Environmental Science
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
High School Diploma -
Las Plumas High School
Oroville, CA
Skills
Visual Inspection
Measuring expertise
Internal Audits
Specifications understanding
Data Collection
Reporting skills
Measurement techniques
Inspection Techniques
Precision Measurement Tools
Quality Training
Continuous Improvement
Data Interpretation
Quality Control Data Compilation
Quality Issue Identification
Accomplishments
Used Microsoft Excel to track top quality issue trend spreadsheets.
Our training of production quality teams have by driving process improvement at Fremont Factory and GFTX since 2021.
Successfully trained Cybertruck teams up to Tesla standards.
Used precise customer feedback in targeted quality team to drive factory accountability at PGA.
Customer quality complaints reduced by 60%
Timeline
Quality Technician
Tesla Motors, Inc
04.2023 - Current
Manufacturing Production Associate
Tesla Motors, Inc
03.2022 - 04.2023
Commercial Mover
Olivarez, Inc
05.2018 - 02.2022
Bachelor of Science - Environmental Science
California Polytechnic State University-San Luis Obispo