Siera Frederickson
3225 W Spaulding Ave,AZ
Summary
Accomplished Police Officer with a proven track record at Mesa Police Department, showcasing expertise in Criminal Investigations and exceptional relationship-building skills. Excelled in high-stakes environments, leading to timely case resolutions and fostering community trust. Demonstrated integrity and mental resilience, significantly contributing to successful prosecutions and enhanced public safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Officer
Mesa Police Department
03.2022 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Barista
Starbucks
05.2019 - 03.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Education
Bachelor of Science - Criminology & Criminal Justice
Arizona State University
Tempe, AZ05.2023
No Degree - Criminology & Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ12.2022
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
- Criminal Investigations
- De-Escalation Techniques
- Human relations
- Mental Resilience
- Cultural Awareness
- Courtroom Testimony
- Case Management
Accomplishments
- Involved in an undercover investigation which led to several arrests for human trafficking.
Certification
- Awarded Certification of completion for 967 hours of basic training at the Mesa Police Department Academy (10-14-2022)
Timeline
Police Officer
Mesa Police Department
03.2022 - Current
Barista
Starbucks
05.2019 - 03.2022
- Awarded Certification of completion for 967 hours of basic training at the Mesa Police Department Academy (10-14-2022)
Bachelor of Science - Criminology & Criminal Justice
Arizona State University
No Degree - Criminology & Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
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