SIERRA ARGUELLO
Edinburg,TX
Summary
Highly qualified canidate for this position, I understand the work ethic, and commitment it takes to work at H.EB. Friendly and approachable to each customer I may come into contact with. Reliable and Punctual, as showing up to work is a huge must for me. Able to collobarate with others and other departments, as I have helped in Market, Front End, CFT, and Grocery at Edinburg 1. These are just a few of the skills and commitments that I have for my job. Thank you for taking the time to read and view my resume.
Independent beauty advisor dedicated to high levels of customer satisfaction to meet aggressive sales goals. Charismatic and personable individual with several years of hands-on experience helping customers find beauty products to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
HEB
Edinburg
07.2024 - Current
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Placed special orders or called other stores to find desired items.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Recommended, selected and located merchandise based on customer desires.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Cleaned shelves, counters and tables to maintain organized store.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Evaluated customer skin to determine unique conditions and skin type.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Answered customer inquiries regarding product features, pricing, and availability.
Cross Functional Team
HEB Warehouse
, TX
04.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
- Managed household errands and other essential duties.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Grocery
H.E.B.
01.2024 - Current
- Greet customers promptly and warmly as they enter the store
- Restocking shelves with products and ensuring items are properly displayed
- Checking inventory levels and alerting management of low stock
- Rotating products to ensure older items are sold first (FIFO: First In, First Out)
Cashier
H.E.B.
01.2023 - Current
- Greet customers warmly as they approach the checkout area
- Answer customer questions about products, services, or store policies
- Provide assistance with finding items or resolving issues
- Scan and process items accurately using the (POS) system
- Handle various forms of payment, including cash, credit/debit cards, coupons, and gift cards
- Maintain a clean and organized checkout area
- Restock items like bags, receipt paper, and other supplies as needed
- Stocked shelves with merchandise when needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
CSA
H.E.B.
01.2022 - Current
- Bag groceries efficiently, ensuring items are organized and properly handled
- Offer assistance with carrying items to vehicles when needed
- Collaborate with team members to ensure a smooth operation at the front end
- Restock items like bags, receipt paper, and other supplies as needed
- Provided excellent customer service in a friendly and professional manner.
- Led on- and off-site customer support teams across multiple time zones.
- Resolved customer complaints courteously and efficiently.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
Bachelors Degree -
University Texas Rio Grande Valley
04.2025
Associates Degree -
University Texas Rio Grande Valley
01.2022
High school or equivalent -
Edinburg North Highschool
Edinburg, TXSkills
- Technological skills, fast and efficient
- Customer service
- Visual merchandising
- Inventory management
- Makeup application
- Sales analysis
- Problem solving
- Cosmetology
- Sales techniques
- Friendly and outgoing
- Loss prevention
- Cleaning and sanitizing
- Display arrangements
Certification
- IC3 GS5 Living Online Certification, 05/2019
- IC3 GS5 Computing Fundamentals Certification, 05/2019
- IC3 GS5 Key Applications Certification, 05/2019
- Professional Communication Certification, 05/2022
Timeline
Beauty Advisor
HEB
07.2024 - Current
Cross Functional Team
HEB Warehouse
04.2024 - Current
Grocery
H.E.B.
01.2024 - Current
Cashier
H.E.B.
01.2023 - Current
CSA
H.E.B.
01.2022 - Current
Bachelors Degree -
University Texas Rio Grande Valley
Associates Degree -
University Texas Rio Grande Valley
High school or equivalent -
Edinburg North Highschool