Sierra Armstrong

• Issued parts to technicians to complete customers' repairs.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
• Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
• Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
• Tracked parts use and charged items to customer accounts for billing.
• Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
• Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
• Stocked and managed stock of parts.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Organized parts storage and stocked inventory according to established guidelines.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
• Adhered to company guidelines for performance and compliance.
• Inspected parts for defects, removing damaged parts, and replacing with new ones.
• Examined returned parts for defects and exchanged defective parts or refunded money.
• Conducted weekly cycle counts to maintain accurate inventory records and identify discrepancies promptly.
• Improved order accuracy with thorough inventory audits and regular stock checks.
• Maintained clear communication with fellow team members, ensuring smooth operations throughout each shift.
• Streamlined warehouse inventory process by implementing a barcode scanning system.
• Completed physical inventory counts each month.
• Developed inventory reports to provide management with comprehensive data on inventory levels.
• Performed data entry and completed proper paperwork.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Processed required paperwork to expedite handling of shipped and received goods.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Compared shipping orders and invoices against contents received to verify accuracy.

Organizing and sorting linens to better assist those who can't.

Always making sure the assisted has clean linens, and organized clothing to choose from.

Maintaining and operating heavy equipment including but not limited to, operating multiple industrial washing machines and dryer units.

scheduled laundry services for 200+ residents.

• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
• Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
• Ensured timely delivery of laundered items to clients, resulting in increased customer satisfaction.
• Followed environmental regulations when handling hazardous materials for laundromat safety.
• Reduced chemical waste by utilizing eco-friendly products and proper disposal methods.
• Adapted quickly to new cleaning technologies and processes, incorporating them into daily routines for more efficient and environmentally friendly results.
• Achieved consistent sanitation standards, conducting routine inspections and addressing issues promptly.
• Safeguarded public health by adhering to strict safety guidelines during the handling of hazardous materials.