Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
GeneralManager

Sierra Asmar

Lake Mary,FL

Summary

I currently have about 7 years of experience in the hospitality industry, evolving my customer service, sales, and etiquette skills. While having a business degree, I have been able to compare the importance of money handling and budgeting to each job I encounter. This industry has taught me how to handle high pressure situations in a fast paced environment along with guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification
1
1

Bartending certification

Work History

Server

Hampton social
Orlando , Fl
11.2022 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Extensive knowledge of food, liquor, wine, and allergies
  • Banquet events
  • Ability to work in a high pressure environment
  • Designated closer

Server

Fishbones Restaurant
01.2019 - 03.2022
  • Guest satisfaction, Ability to use POS system, High volume, Food and alcohol knowledge, Fine dining steps of service, Ability to upsell, Cocktail service, Customer service, Banquet events
  • Talk of the town restaurant group

Bartender

Ember
Orlando , Fl
08.2022 - 09.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Worked efficiently in a nightlife scenery
  • Created customer bonds
  • Importance of memorization, money handling, and drink knowledge
  • Upselling

Server

My Lounge
Orlando, FL
06.2022 - 11.2022
  • Fine dining service, Nightlife environment, Bottle service, Steps of service, Knowledge of wine and cocktails, Knowledge of food menu, POS knowledge, Fast paced, Ability to upsell
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Hostess

Shulas 347 grill
Lake Mary, FL
08.2017 - 09.2018
  • Making reservations, Booking private events, Fine dining establishment, Customer service, Bussing tables, Togo orders on POS system, Knowledge of menu, Taking messages/transferring phone calls
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor Of Business Administration - Business

Seminole State College of Florida
Sanford, FL

Associate in Arts (AA) in Arts -

Seminole State College of Florida
Lake Mary, FL
12.2021

High school diploma -

Lake Mary High School
Lake Mary, FL
05.2019

Skills

  • I’ve worked positions from hosting and food running to serving and bartending My customer service and satisfaction has greatly improved throughout the years while enhancing my number of regulars My experience has increased my knowledge in food and alcohol, along with the ability to upsell Creating a relationship with the guests is very important when working in this industry and is something I value as an employee (7 years)
  • POS
  • Food Service
  • Food Safety
  • Serving Experience
  • Restaurant Experience
  • Upselling
  • Banquet Experience
  • Host/Hostess
  • Cash Handling
  • Strong Work Ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Safe Food Handling
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food safety understanding
  • Sales Techniques
  • Food safety practices
  • Table Bussing
  • Suggestive Selling
  • Point of sale operation
  • Dining area maintenance
  • Allergy awareness
  • Beverage Preparation
  • Food sales and promotion
  • Tableside Etiquette
  • Table Setting
  • Guest Seating
  • Table setting knowledge
  • Special Requests and Substitutions
  • Tableside Service
  • Upselling and Cross Selling
  • Food and Beverage Upselling
  • Menu Recommendations
  • Hospitality best practices
  • Food Preparation and Safety
  • Food Safety Standards
  • Food and Beverage Service
  • Food handling
  • Cleaning and sanitizing
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Decision-Making
  • Relationship Building
  • Cool Under Pressure
  • Team Leadership
  • High Energy and Stamina
  • Adaptable and Flexible
  • Reliable and Responsible
  • Team Player
  • Wine pairing knowledge
  • Wine service
  • Banquet Coordination
  • Front-of-house display creation
  • Menu presentation

Certification

ServSafe, Present

  • Bartending license, TIPS

Assessments

  • Customer service, Proficient, 12/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
  • Food service: Customer situations, Proficient, 08/01/21, Ensuring customer satisfaction and prioritizing tasks in a food service setting
  • Work style: Reliability, Proficient, 08/01/21, Tendency to be reliable, dependable, and act with integrity at work

Timeline

Server

Hampton social
11.2022 - Current

Bartender

Ember
08.2022 - 09.2023

Server

My Lounge
06.2022 - 11.2022

Server

Fishbones Restaurant
01.2019 - 03.2022

Hostess

Shulas 347 grill
08.2017 - 09.2018

Bachelor Of Business Administration - Business

Seminole State College of Florida

Associate in Arts (AA) in Arts -

Seminole State College of Florida

High school diploma -

Lake Mary High School

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