Dynamic manager with extensive experience at Dancing Fish Vineyards, excelling in customer service and operational efficiency. Proven ability to enhance workflow and implement quality control measures. Skilled in sales management and problem resolution, consistently delivering exceptional results in fast-paced environments. Recognized for engaging personality and reliable teamwork.
Work History
Manager and in-house caterer
Dancing Fish Vineyards
Oversaw daily vineyard operations and coordinated staff scheduling to enhance workflow.
Tracked inventory levels and maintained records to ensure operational efficiency.
Conducted weekly ordering procedures to guarantee adequate stock availability.
Implemented quality control measures to maintain product standards and consistency.
Organized work events/ weekly music nights
Provided excellent customer service in a wine tasting room setting
Monitored cash register sales, Recorded cash receipts and weekly deposit
Being the persons in contact with Orderport to learn a new point of sales system
Manager
Divine Street Catering and Cafe
Maintained high standards of costumer service during high-volume, fast paced operations
Resolved guests' complaints promptly and professionally.
Managed daily operations of catering services and cafe, ensuring smooth service and customer satisfaction.
Oversaw staff scheduling, optimizing coverage to maintain high service standards.
Coordinated menu planning and inventory management for events and daily service.
Trained team members on food safety, customer service, and operational procedures.
Implemented new processes that streamlined workflow in kitchen operations, contributing to operational effectiveness.
CNA
South Island Medical Associates
Freeland, WA
Monitored vital signs and promptly reported changes to healthcare team to ensure timely patient care.
Performed vital sign assessments, such as taking blood pressure and temperature.
Communicated effectively with patients to understand their needs and concerns.
Accurately documented patient information in care records and reports to maintain comprehensive patient history.
Ensured cleanliness and safety of patient rooms and equipment to promote a hygienic and secure environment.
Waitress
Blue Sky Bistro
Morro Bay, California
Up-sold additional menu items, beverages, and desserts to increase restaurant profits
Recorded customer orders and confirmed them clearly to ensure accuracy
Correctly received orders, processed payments and responded appropriately to guest concerns
Addressed customer needs and resolved food or service issues to enhance guest satisfaction
Prepared and served beverages such as alcohol, coffee, tea, and fountain drinks
Properly portioned and packaged take-out food for customers
Carefully maintained sanitation, health and safety standards in all work areas
Communicated clearly and positively with coworkers and management
Built strong relationships with customers through personalized service and attention to detail through friendly interactions and genuine appreciation
Private Nanny
Many Employers
Leveraged over 20 years of professional experience to provide exceptional childcare services.
CPR and First Aid Certified
Prepared fresh, nutritional, organic meals and snacks to promote healthy eating habits.
Assisted in developmental growths such as; crawling, walking, talking, reading, learning
Supervised children's daily activities and maintained a safe environment.
Managed schedules to optimize daily routines and ensure timely completion of activities.