Sierra Barnett
Title Clerk/Account Manager
Paulsboro,NJ
Summary
Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for vehicle transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 3+ years in field.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Title Clerk/Account Manager
Pallies Auto Sales
Sewell, NJ
06.2018 - Current
- Organized and prepared tax and title documents to transfer ownership of property.
- Responded to customer requests for products, services and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Recommended vehicles to customers, thoroughly explaining details.
- Counseled debtors on payment options and arranged installment agreements.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Implemented improvements to file systems and procedures.
- Kept track of client's insurance to make sure their policy was maintained throughout length of their loan.
- Captures and uploads pictures of every vehicle going out for sale.
- Transported vehicles to different shops for work that needed to be completed. (Body work, Paint job, Service, Recalls, etc.)
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
Counter Sales/Delivery Driver
Brooklyn Pizza
Voorhees, NJ
05.2017 - 06.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Fostered positive working relationships with regular customers.
- Delivered packages to customer doorsteps and business offices.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
Cleaning Technician(Temporary Position)
Dial A Mop LLC
Turnersville, NJ
01.2017 - 05.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Developed new and ongoing relationships with customers to expand clientele.
- Worked alongside team and assigned certain areas of household to all team members to finish cleaning in timely manner.
Receptionist
Cherry Hill Volvo
Cherry Hill, NJ
03.2016 - 01.2017
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Processed all transactions for service, parts, car sales, etc.
- Assisted Service Managers, Sales Associates, CEO, CFO, and Dealership Manager in small tasks around office.
- Greeted all clients walking into dealership to make sure they got to where they needed.
Cashier/Fill-In Supervisor
Sam's Club
Deptford, NJ
09.2015 - 03.2016
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily total.
- Trained new employees on front end and helped with new-hire tours for orientation.
- Worked over-time and picked up shifts.
- Worked closely with shift managers and filled in for supervisors on their breaks, or when no one else was available.
Supervisor
Greenleaf's & Bananas
Deptford, NJ
10.2014 - 08.2015
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Helped prep food for salads, sandwiches, smoothies, etc.
- Processed customers transactions through our system.
- Cleaned front end, dishes, counter tops, back kitchen, walk in freezer, etc.
- Opened and closed store.
- Handled closing report at end of night.
Education
High School Diploma -
Triton Regional High School
Runnemede, NJ 09.2011 - 06.2015
Skills
Title processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Title Clerk/Account Manager
Pallies Auto Sales
06.2018 - Current
Counter Sales/Delivery Driver
Brooklyn Pizza
05.2017 - 06.2018
Cleaning Technician(Temporary Position)
Dial A Mop LLC
01.2017 - 05.2017
Receptionist
Cherry Hill Volvo
03.2016 - 01.2017
Cashier/Fill-In Supervisor
Sam's Club
09.2015 - 03.2016
Supervisor
Greenleaf's & Bananas
10.2014 - 08.2015
High School Diploma -
Triton Regional High School
09.2011 - 06.2015
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