Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Baxley

Louisville,KY

Summary

Certified Hairstylist with extensive customer service background. Keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to guests. Motivated by the smile my clients leave with.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hairstylist

Bella Dawn Salon
07.2022 - 11.2022
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits. and maintenance.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Evaluated client needs and recommended plan of action to achieve desired results while maintaining hair health.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Demonstrated thorough knowledge of all salon products and services.
  • Utilized latest techniques in balayage, highlighting/lowlighting and color correction.
  • Trimmed, cut, and shaped hair based on customer preference and head shape.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled last minute appointment requests.
  • Used social media platforms to promote salon and services.
  • Provided facial waxing services.
  • Provided tinsel extensions.

Front Desk Associate/Salon Assistant

Salon Louie
02.2021 - 08.2021
  • Provided assistance to stylists when needed.
  • Helped prepare clients for hair service.
  • Prepared and mixed color formulas for clients' hair.
  • Assisted hairdressers with coloring, and styling hair to maintain salon workflow efficiency.
  • Provided assistance to stylists when needed.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Performed basic daily bookkeeping tasks.
  • Used internal software to process reservations, check-ins and check-outs.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
  • Listened to customer preferences and recommendations from hairdressers to sell appropriate products.
  • Pre-booked clients for follow-up visits and promoted salon services and retail products.
  • Inventoried products and supplies and kept products within optimal levels to meet backbar, retail corner and hairdresser needs.
  • Created attractive displays to promote salon services and products.
  • Maintained cleanliness and organization of front desk area.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Processed payments, entering sales in register for prompt customer service.
  • Answered telephone calls to provide information and schedule new appointments.

Education

Cosmetology - Cosmetology

Paul Mitchell The School Louisville
Louisville, KY
08.2021

High School Diploma -

South Walton High School
Santa Rosa Beach, FL
05.2018

Skills

  • Advanced Communication Skills
  • Knowledge of Color Theory
  • Knowledge of hair cutting
  • Knowledge of facial waxing
  • Workflow Efficiency
  • Build Customer Relationships/outstanding client retention
  • Sell Hair Care Products
  • Health Code Compliance
  • Upkeep with Industry Standards

Certification

  • Maria Rose inspires extension course(certified in k tips, i tips, nano's, tape ins)
  • Redken Shades EQ class
  • Hanzo Shears cutting class
  • Redken Balayage class

Timeline

Hairstylist

Bella Dawn Salon
07.2022 - 11.2022

Front Desk Associate/Salon Assistant

Salon Louie
02.2021 - 08.2021

Cosmetology - Cosmetology

Paul Mitchell The School Louisville

High School Diploma -

South Walton High School

Similar Profiles

CREATE PROFILE
Sierra Baxley